Retail Intern - Summer 2027

About the role

The Retail Intern is responsible for developing a broad understanding of banking, both retail and commercial. This program will provide the intern with basic working knowledge and skills in credit, retail banking, retail lending, loan processing, operations, small business banking, sales business management and branch management. The goal of this internship is to develop a well-rounded future banker.

Responsibilities

• Create and establish business relationships throughout the bank.
• Exhibit effective flowthrough and ownership in every customer and employee interaction.
• Develop an understanding of Nicolet products and services.
• Provide professional, courteous, and friendly customer service, greeting all customers pleasantly and promptly.
• Participate in all training relative to bank products and services.
• Adhere to all bank policies and ensure all security and compliance measures are followed.
• Maintain a professional environment in both your personal appearance and that of the branch.
• Provide suggestions for process improvement as you see fit.
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
• Perform all other duties as assigned.

Qualifications

• Currently pursuing an Associate's or Bachelor's Degree in finance, accounting, business or related field
• PC, phone system, general office equipment
• Ability to maintain strict confidentiality
• Solid judgment and decision-making skills
• Confidence and business development ability
• Self-motivated, resourceful and organized
• Ability to think analytically and make business decisions
• Openness to develop knowledge of banking products and services and ability to identify appropriate fit for customer