Suites Supervisor - United Center

Job Summary

The United Center, the largest arena in the United States, is located on the West Side of Chicago. Home to the NHL's Chicago Blackhawks and NBA's Chicago Bulls, the venue also hosts concerts, shows, and other large-scale events. Position Summary: The Suites Supervisor oversees premium suite operations during events, ensuring exceptional guest service, food and beverage quality, and operational efficiency.

Essential Duties

• Supervise suite operations before, during, and after events.
• Ensure suites are clean, stocked, and event-ready.
• Monitor food quality, presentation, and service standards.
• Support and direct Suite Attendants and support staff.
• Address guest concerns and resolve service issues.
• Verify billing accuracy and complete required reports.
• Monitor inventory, product rotation, and suite replenishment.
• Communicate operational updates and concerns to management.
• Conduct post-event inspections to ensure compliance with company standards.

Qualifications

• One year of hospitality, food and beverage, or supervisory experience preferred.
• Strong leadership, communication, and customer service skills.
• Ability to work in a fast-paced environment.

Physical Requirements

• Ability to stand for extended periods and lift up to 50 pounds occasionally.

Schedule

• Must be available to work evenings, weekends, holidays, and special events.

Benefits

• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Paid Time Off

• Details: here

Equal Opportunity Employer

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.