Suites Manager - Florida State University

About the role

The Suites Manager oversees the suites food and beverage operation for both game day and non-game day events, reporting to senior leadership.

Responsibilities

• Oversee the suites food and beverage operation, including quality control, staffing and payroll, event preparation, kitchen operations, inventory, and ordering.
• Train, develop, communicate with, and motivate team members.
• Spend at least 60% of time on the floor incorporating supervising, coaching, and training.
• Implement and maintain a guest service and management philosophy that serves as a guide to team members.
• Develop premium menus including delivery, presentation, and standards.
• Maintain relationships with multi-year premium suite holders as well as individual game rentals.
• Conduct daily pre-shift meetings to update staff on daily goals and objectives.
• Ensure that all equipment is in proper operational condition and is cleaned on a regular basis.
• Perform other related duties, tasks, and responsibilities as required.

Requirements

• Prior supervisory experience in premium services or sales.
• At least 3 years as a supervisor or lead.
• Ability to support the development of team members.
• Ability to work an event-based schedule including evenings, weekends, and holidays.
• Financial and quality service responsibilities.
• Commitment to delivering exceptional guest and associate experiences.

About the company

Aramark proudly serves millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.