Suite Attendant

Position Summary

This position is responsible for the setup and service of the suites during events and service during other catering functions, ie backstage catering and contracted catering functions.

Position Responsibilities

• Provides friendly, courteous customer service at all times
• Ensures the timely setup and delivery of all suite food and beverage orders
• Places all event day food and beverage suite orders with the Suite Pantry and ensures timely delivery of such items
• Collections payment and/or proper signatures on suite invoices before the end of the event
• Breakdown of food items and service equipment in the suites after the event
• Logs all suites’ beverage stock in the appropriate log books after each event
• Aids with the setup in any aspect of the catering space as directed by the Premium Services Manager
• Follows all event-service directions as directed in the pre-function meeting
• Breakdown of any aspect of the catering space as directed by the Premium Services Manager
• Performs other tasks as assigned

Work Contacts

Event day contact with the Premium Services Manager, Suite Pantry, Executive Chef and kitchen staff, and all other Arena employees.

Physical Effort

This position requires stooping, lifting, carrying, pushing and pulling, and substantial walking. Manual dexterity is needed to maneuver service equipment and carts. Must be able to lift or move up to 50 lbs.

Working Conditions

Works primarily on the suite level of the facility and other areas throughout the facility where catering set up is required.

Qualifications

• Must possess prior catering experience
• Excellent customer service skills
• A pleasant personality
• A neat and clean appearance
• The knowledge of catering equipment, services and terminology
• An attention to detail
• The ability to take and follow directions, sometimes working independently
• The ability to walk for substantial periods of time and the ability to move and/or lift up to 50 pounds
• The ability to work hours as dictated by events
• The ability to work a flexible schedule to include days, nights, weekends, and holidays, work as a team, and have reliable transportation
• The ability to read, write, and communicate effectively
• The ability to practice safe work habits, follow all safety policies, procedures, and regulations, and complete any company-wide safety training and any additional job specific training
• Pass a HireRight Background Check in accordance with company policy

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Company Information

Legends Global/Mohegan Arena is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor