SUD Counselor I- Bilingual

About the role

We are seeking a bilingual Certified Alcohol & Drug Counselor to help build a culturally rooted recovery program in Central Oregon. This role involves more than just counseling; it's about creating a safe space where individuals and families can feel seen, respected, and empowered in their recovery journey.

Responsibilities

• Works closely with the Treatment Team with assigned caseload of clients enrolled in the Program;
• Completes intakes, assessments and develops treatment plans as appropriate using ASAM criteria;
• Collaborates with clients on completion of individualized treatment plans;
• Provides treatment through various modalities including individual sessions, group counseling, and family counseling;
• Conducts counseling sessions for individuals, groups, and persons diagnosed with substance use disorders;
• Provides crisis intervention as needed;
• Assesses ongoing needs of individuals, updates assessments and recommendations as needed, and makes appropriate referrals;
• Works effectively with all recovery resource providers and community agencies;
• Works effectively and respectfully with client and family populations with diverse backgrounds and needs;
• Leads psycho-educational, skill development, relapse prevention, process, gender-specific, and medication supported recovery groups;
• Provides information about the Program to individuals, the public, and community groups;
• Collaborates with Certified Recovery Mentors on patient care and provides support and direction;
• Collaborates with clients on discharge and aftercare planning;
• Maintains compliance with all state and federal laws and regulations, including HIPAA, scope of practice, accreditation standards, OHA, and OSHA;
• Works closely with referral sources, keeping them informed on client progress;
• Maintains documentation of client services in the electronic client file (EHR) in a timely manner;
• Other related duties as assigned.

Organizational responsibilities

• Models BestCare’s mission, vision, and values, promoting integrity, compassion, and collaboration;
• Supports the organization’s commitment to equity, respect, and inclusion, fostering an environment of open-mindedness, cultural awareness, and respect for all individuals;
• Aligns department goals with organizational strategic initiatives;
• Complies with Code of Conduct, Business Ethics, Employee Handbook, and all relevant policies and OARs;
• Maintains professionalism, confidentiality, and compliance with HIPAA, 42 CFR, and Oregon statutes;
• Completes assigned training timely and satisfactorily, and attends other seminars, training, and educational opportunities to develop professional skills and abilities;
• Ensures that any required certifications and/or licenses are kept current and renewed timely;
• Works independently and collaboratively as a positive member of the BestCare team;
• Performs other organizational duties as assigned.

Education and/or Experience Requirements

• High School Diploma (or equivalent)
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire
• CADC-I required for SUD Counselor I (CS4) or CADC-II required for SUD Counselor II + 2 yrs’ minimum experience as SUD counselor (CS5)
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and no Type A violations in the past 3 years, or three (3) or more Type B violations)

PREFERRED

• Associate’s or Bachelor’s degree in addiction or other behavioral health field preferred

Required Competencies

• Bilingual in English/Spanish a must as this position will work closely with our bilingual community;
• Demonstrated competence in treatment of problem gambling including individual assessment to include identification of health and safety risks to self or others; ability to use individual, group, family and other counseling techniques; understanding and application of program policies and procedures for service delivery, documentation and identification; and implementation and coordination of services identified to facilitate intended outcomes;
• Knowledge of social aspects of psychological and emotional disturbances;
• Knowledge and training in substance use disorders and related issues and understanding of recovery models including harm reduction and medication supported recovery, as well as the “Stages of Change/Motivational Interviewing” model of treatment;
• Knowledge and understanding of the American Society of Addiction Medicine (ASAM) criteria to assess for appropriate levels of patient care (LOC);
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software;
• Strong interpersonal and customer service skills;
• Strong communication skills (oral and written);
• Strong organizational skills and attention to detail, accuracy, and follow-through;
• Excellent time management skills with a proven ability to meet deadlines;
• Critical thinking skills;
• Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes;
• Ability to build and maintain positive relationships;
• Ability to function well and use good judgment in a high-paced and at times stressful environment;
• Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively;
• Ability to work effectively and respectfully in a diverse, multi-cultural environment;
• Ability to work independently as well as participating as a positive, collaborative team member;

Tools and Equipment Used

• Standard office equipment including computer/laptop, copy/fax/scanning machine, printer, and telephone or multi-line phone.

Work Environment/Physical Demands

• Primarily indoors (95%) and 100% in-person
• Must wear required Personal Protective Equipment (PPE)
• Must wear attire as prescribed for staff working in Medical Services
• Frequently sits at a desk, stands, walks, bends/stoops, reaches above/below shoulders, uses arms, wrists, hands, and grasps/squeezes
• Occasionally twists, crouches/squats
• Must be able to perform repetitive tasks/motions, have good manual dexterity
• Must be able to lift/carry up to 20 lbs. frequently and push/pull 21-75 pounds occasionally
• Must be able to hear alarms/telephone/audio/normal speaking voice
• Must have clarity of vision: Near
• May be exposed to communicable disease