SUD Care Coordinator I

About the Role

Under the supervision of the Program Coordinator, you will assist in providing residential program services. You will cooperate with other staff personnel in the planning, evaluation, training, and implementation of processes for program efficiency and client care.

Responsibilities

• Coordinate with ancillary services, including individualized connection, referral, and linkages to community-based services and supports, such as educational, social, prevocational, vocational, housing, nutritional, criminal justice, transportation, childcare, child development, family/marriage education, cultural sources, and mutual aid support groups.
• Handle discharge planning, including coordinating with SUD treatment providers to support transitions between levels of care and recovery resources, referrals to mental health providers, and referrals to primary or specialty medical providers.
• Coordinate with medical and mental health care providers to monitor and support comorbid health conditions.
• Document care coordination notes in EHR in 15-minute increments.
• Collaborate with other professionals within the agency to meet the needs of the beneficiary.
• Collaborate with external professionals, such as San Bernardino County Care Coordinators, Riverside County Substance Use Community Action Resource Evaluation Services Case Managers, Mental Health Providers, Primary Care Physicians, and Medicated Assisted Treatment Providers, to address the beneficiary's needs.
• Arrange transportation services to and from appointments.
• Provide quality service to clients as required by Cedar House Life Change Center, State, and County Requirements. Maintain timely and reliable attendance.
• Safeguard resident's and visitor’s welfare at all times.
• Pursue additional status/level advancement whenever possible.
• Perform life-saving measures when needed to protect the lives of Cedar House clients and employees.
• Consistently apply trauma-responsive practices to promote safety, trust, and healing.
• Train or assist in the training of co-workers as needed.
• Perform other duties and/or responsibilities as assigned.

Requirements

• Be certified upon hire under an accredited drug and alcohol certification program (CAADE, CADTP, or CCAPP preferred).
• Be registered upon hire under an accredited drug and alcohol certification program (CAADE, CADTP, or CCAPP required).
• Have at least 1 year of experience working in a residential setting.
• Complete continuing education and trainings as required by Cedar House, County, and State mandates.
• Completed twelve years of education or have a GED.
• Maintain current CPR/First Aid/AED certification.

Skills

• Knowledgeable of confidentiality laws, policies, and procedures.
• Resourcefulness, creativity, and strong problem-solving skills.
• Ability to enforce all house rules and regulations.
• Continue to acquire and update knowledge and skills necessary to address chemical dependency and related counseling issues.
• Maintain a professional demeanor at all times.
• Ability to address stressful situations calmly and communicate positively.
• Adhere to all policies and procedures of the organization.
• Ability to work with diverse groups of people.
• Uncompromising integrity and ability to maintain strict confidentiality.
• Champion the mission, culture, and objectives of the organization.
• Demonstrate value and respect for all employees.
• High energy and enthusiasm.
• Perform effectively as a team player.
• Value the ideas and opinions of others and routinely collect their input as part of the decision-making process.

Physical Requirements

The physical requirements described here represent those an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Remain in a stationary position 80% of the time.
• Move around inside the office occasionally to access filing cabinets, office machinery, etc.
• Operate a computer and other office productivity machinery.
• Climb up or down a ladder or equipment and position themselves to maintain files in file cabinets.
• Communicate information and ideas clearly so that others can understand.
• Observe details at close range.
• Occasionally move boxes weighing up to 20 pounds.
• Work around or be exposed to outdoor weather conditions.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Not exposed to weather conditions.
• The noise level in the work environment is usually moderate.