SuccessFactors Product Owner

About the Role

The SuccessFactors Product Owner is a strategic product leader responsible for the end-to-end ownership of HR technology products, including SAP SuccessFactors and custom system applications. This role operates at the intersection of business strategy, product management, and technology delivery, ensuring solutions are aligned to enterprise priorities, scalable, and deliver measurable business value. The leader executes the organization’s product vision, governs the Software Development Life Cycle (SDLC), and drives execution across complex, cross-functional environments. They serve as the primary bridge between HR, IT, and business stakeholders, translating strategic objectives into actionable product roadmaps and high-quality system outcomes.

This is a contract-to-hire or direct-hire opportunity with a 4/1 hybrid schedule near the Port of Miami.

Responsibilities

• Report to the Director, HR Systems Product Owner, overseeing designated products within the HR ecosystem and leading SDLC initiatives.
• Product Support & Execution
  • Support and execute against the product vision, strategy, and roadmap for HR platforms (e.g., SAP SuccessFactors, case management, custom applications).
  • Align product direction with enterprise workforce strategy, HR transformation goals, and business priorities.
  • Act as the voice of the customer and business, ensuring solutions meet user needs and deliver measurable outcomes.
  • Analyze industry trends and emerging HR technology capabilities to inform product evolution.
  • Manage system enhancements, integrations, releases, and ongoing platform optimization.
  • Drive data integrity, process standardization, and system usability across the HR vertical.
• Backlog & Agile Product Management
  • Perform intake and manage the product backlog, ensuring clear communication and prioritization based on business value, risk, and urgency.
  • Translate business needs into user stories, requirements, and technical specifications.
  • Ensure consistent delivery cadence while balancing competing priorities across multiple products and stakeholders.
• SDLC Governance & Delivery Execution
  • Enforce SDLC governance, standards, and controls across all product initiatives.
  • Oversee end-to-end delivery including requirement gathering, design, build, test, deploy, and sustainment.
  • Define test strategy, scenarios, and acceptance criteria to ensure quality and scalability.
  • Partner with engineering and architecture teams to ensure solutions are technically sound and future-ready.
• Stakeholder Engagement & Change Leadership
  • Build strong partnerships with HR COEs, business leaders, and IT stakeholders.
  • Lead cross-functional alignment across product, engineering, operations, and vendors.
  • Translate complex technical concepts into clear business outcomes for executive stakeholders.
  • Define and execute change management and communication strategies to enable adoption.
• Program & Risk Management
  • Develop and manage integrated product and program plans across multiple initiatives.
  • Identify, manage, and escalate risks, dependencies, and delivery constraints.
  • Ensure delivery to scope, timeline, cost, and quality expectations.
  • Provide executive-level reporting on progress, risks, and outcomes.

Requirements

• 10+ years of experience in product management, HR technology, or enterprise systems delivery.
• 3-5+ years of people leadership or team oversight.
• Proven track record delivering complex, enterprise-scale technology solutions.
• Deep experience with SAP SuccessFactors and/or HRIS platforms.
• Strong background in Agile, Scrum, and/or traditional project management (PMP, SAFe, etc.).
• Product mindset with ability to define vision, roadmap, and measurable outcomes.
• Strong understanding of SDLC governance, system architecture, and delivery models.
• Ability to translate business strategy into technical execution.
• Advanced stakeholder management and executive communication skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Experience leading HR transformation or digital transformation initiatives.
• Exposure to integrated HR ecosystems (e.g., SAP, Salesforce, ServiceNow, AI-driven talent platforms).

Skills

• Strategic thinker with strong execution discipline.
• Operates effectively in ambiguous, fast-paced environments.
• Drives outcomes, not just deliveries.
• Balances business acumen with a product mindset.
• Builds trust across executive, functional, and technical teams.
• Certifications such as CSPO, SAFe PO/PM, PMP, or SAP SuccessFactors (preferred).