Success Architect - Informatica MDM
About the role
The Success Architect at Agentforce is responsible for providing architecture and design, use case development, and solution implementation advice for customers. They work closely with Customer Success Managers, Professional Services, and Product/Engineering teams.
Responsibilities
- Provide architecture and design, use case development, and solution implementation advice.
- Interact closely with Product/Engineering Teams to understand best recommendations for designing a solution or provide valuable feedback to align the product to customer needs.
- Serve as a counselor and adviser to customers and a technical coach to co-workers, providing advice and guidance throughout the post-sales engagement.
- Respond promptly to customer questions with technical explanations of product features and capabilities.
- Prepare and deliver differentiated solution presentations or technical proposals.
- Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts, and articles for technical/industry publications.
Requirements
- 10+ years of experience with one or more Informatica products in Business 360 journey including – Informatica Multi-domain Master Data Management, Hosted MDM, C360, C360 for Salesforce, etc.
- Expert level knowledge on Informatica MDM with multiple projects implementation experience.
- Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration and Microservices).
- Track record of successfully managing customers and complex data management needs.
- Experience with Informatica IDMC platform would be preferable.
- Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable.
- Expert-level database skills in at least one (Oracle, SQL Server, DB2, Sybase, Teradata).
Qualifications
Minimum requirements include 10+ years of experience with Informatica products, expert level knowledge on Informatica MDM, and proven technical skills in data management and deployment. Additional qualifications may include experience with AWS or Azure, and expertise in multiple database systems.
Skills
Technical proficiency, collaboration, communication, and adaptability are essential skills for this role. The ideal candidate should be able to work in a fast-paced, fluid environment and provide technical guidance to both technical and business audiences.
Benefits
At Salesforce, you can expect a comprehensive benefits package including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For the base salary range, the typical range is $123,100 - $186,300 annually.
Pay
The typical base salary range for this position is $123,100 - $186,300 annually.
Schedule
N/A