Subway - Food Service Worker Lead - Florida State University

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Take samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Clean and sanitize work areas and serving utensils.
• Accurately dispose of waste from the service line.
• Transfer supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately.
• Cross-train in areas as the need arises.
• Able to work in concessions, catering, and special events required by your manager.
• Perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers.
• Request support from utility workers for sanitation issues of the line as needed.

Qualifications

• Great customer service and interpersonal skills.
• Strong leadership and supervisory skills.
• Ability to work in a team environment.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food Service Experience preferred.
• Requires frequent lifting/transporting hot food items.
• Work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions.