SUBSTITUTE - Community Health Representative

Summary or Purpose

To improve the health knowledge, attitudes and medical practices of North Slope rural village communities. By promoting, supporting, and assisting in delivering a total health care program. Providing follow-up and continued contact with the health care delivery system at the community level.

Essential Duties and Responsibilities

• Performs clerical duties in accordance with Department procedures and Borough policy.
• Answers incoming telephone and radio calls and directs the caller to the correct person or work group, or takes and relays messages as appropriate.
• Covers for regular staff by coordinating and scheduling meetings and appointments as requested.
• Greets and assists visitors; provides information and assistance to residents within scope of authority; assists visitors with applications, government forms and other documents.
• Prepares and processes reports, documents and forms; reviews documents and data for compliance and accuracy; processes documents and maintains department document logs as required.
• Compiles and updates statistical information, reports and related documents; attends meetings, takes and transcribes meeting minutes.
• Oversees day-to-day office activities; trains and coordinates the work of clerical staff; monitors documents preparation for accuracy and completion; supervises office supplies inventory.
• Maintains and updates departmental files and records; prepares documents for filing.
• In the event of an emergency, follows responsibilities as outlined in the North Slope Borough and program policies and procedures.
• Protects self, co-workers and consumers by following policies and procedures to prevent the spread of blood borne and/or airborne diseases.
• Maintains and updates departmental files and records; prepares documents for filing.
• May prepare timesheets for employees and keep daily records of attendance; process of documents and maintains department document log as required.
• Enters information into computer tracking systems; schedules, prepares and proofreads documents for distribution; complies documents for patient travel and appointments as required.
• Develops and maintains patient list for needs assessment and coordination with providers.
• Provides patient follow up for referrals from medical clinic and public health staff as needed.
• Utilizes Electronic Health Records (EHR) and RPMS systems, or other electronic databases for patient, chart reviews, and referrals as needed.

Knowledge, Skills and Abilities

• Knowledge of Borough policies and procedures and records management rules and guidelines.
• Skilled in operating a personal computer and a variety of software applications.
• Effective oral, written, and reading communication skills.
• Frequent use of hands, wrists, fingers associated with computer equipment.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to represent organization in a professional manner, building respect, and confidence in the community.
• Assists Health Staff in meeting Indian Health Service (IHS) standards of care for all clientele.
• Takes vital signs including blood pressure, pulse and respiration. Assists with patient care i.e. screening patients through triage.
• Performs home visits. Provides and assists with home visits as needed for patient advocacy, continuity of care, community outreach, wellness checks for elders and others in the community.
• Acts as the liaison between patients, agencies, programs, and departments for the clinic.
• Conducts well child checks in the village health clinics.
• Maintains absolute confidentiality of work-related issues, personnel records and Borough information. Respects clients by recognizing their rights; maintaining confidentiality, including all HIPAA laws and requirements.

Education, Experience, Certifications and Licenses Required

• High school graduate or GED.
• A combination of 12 years of education and related work experience.
• Pass a criminal history background check conducted by the State of Alaska Background Check Unit.
• Valid Alaska driver’s license that meets North Slope Borough insurance criteria within the probationary period.
• Obtain a valid Alaska driver’s license that meets North Slope Borough insurance criteria within the probationary period.
• Obtain a valid Alaska driver’s license that meets North Slope Borough insurance criteria within the probationary period.
• Obtain HIPAA Certification, Blood Borne Pathogens Certification, and Safety Training within Probationary Period.
• Obtain CPR and First Aid or Basic Life Support Certification within Probationary Period.
• Obtain Emergency Trauma Technician Certificate within Probation Period.
• Complete a minimum of 24 hours of Continued Medical Education (CME or CEs) every two (2) years, for up to date knowledge on medical practices.
• Attend and successfully pass basic medical trainings, not limited to only Community Health Representative training.

THE NORTH SLOPE BOROUGH IS AN ALCOHOL AND DRUG FREE WORKPLACE.

The North Slope Borough offers the following benefit packages to all permanent full time and permanent part time employees who work at least 15 hours a week.

• Health care is provided at no cost to the employee (no premiums). Our Health Care package covers major medical, preventive care, vision, dental and prescription drug benefits.

This position requires extensive village travel. Are you able to travel to the villages within the North Slope Borough for extended periods of time?

• Yes
• No

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

Which best describes your level of education?

• Some high school
• High school diploma or GED
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree
• Doctorate

How many years of experience in a medical field setting do you have?

• No experience
• Less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

If you do have at least two years of work experience in a medical field setting, describe how you meet the qualification and list the position(s) you held, company, and dates of employment where you gained the experience.

How many years of administrative work experience do you have?

• No experience
• Less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

If you do have at least one year of administrative work experience, list the position(s) you held, company, and dates of employment where you gained the experience.

To comply with the Borough's nepotism law (NSBMC Sec. 2.20.170 and 2.20.290), the North Slope Borough must collect the following information. Are you related by blood or marriage to the Department Director (Lynette Hepa) or Immediate Supervisor (Selene Leavitt) for this position?

• Yes
• No

If "Yes", please check boxes below that apply:

• Father
• Father-in-Law
• Step-Father
• Mother
• Mother-in-Law
• Step-Mother
• Brother
• Brother-in-Law
• Step-Brother
• Sister
• Sister-in-Law
• Step-Sister
• Son
• Son-in-Law
• Step-Son
• Daughter
• Daughter-in-Law
• Step-Daughter
• Wife
• Husband

Do you currently live in the same residence as the Department Director (Lynette Hepa) or Immediate Supervisor (Selene Leavitt) of this position?

• Yes
• No

If you checked "Yes", please check the appropriate boxes below:

• I am currently living in the same residence as the:
• Department Director
• Immediate Supervisor
• Employer
• North Slope Borough
• P.O. Box 69, NSB HR
• Barrow, Alaska, 99723-0069
• Phone
• 907-852-0364