Community Health Worker (CMA/LPN/RRT-preferred)-FT)

About the role

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

Responsibilities

• Assists with chronic care management by providing patient follow-up services and documenting patient outcomes, educating patients, and facilitating support groups.
• Acts as a mentor/coach to the less experienced Community Health Workers to assist in effectively training while going through the certification course.
• Works with patients both in person and telephonically to assess and address patient needs.
• Engages in intra- and inter-agency collaboration by coordinating patient care across health systems and navigating community resources and advocates for patients and community members.
• Provides community health education and outreach to inform individuals, families and local agencies about health and wellness services; assists with health fair events.
• Provides culturally aware social support and assistance with capacity building/motivational support.
• Acts as a health care coach including self-management support and goal setting.
• Tracks and maintains database of community outreach activities for grant tracking and reporting.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

Requirements

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Qualifications

• Education: Required - High School diploma or equivalent
• Work Experience: Required - None
• Preferred - 1 year of experience working or volunteering in community-based programs with direct client interaction
• Certifications: Required - Community Health Worker training certificate must be obtained within 1 year of hire
• CPR certified

Skills

• Computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Proficient with Windows-style applications, various software packages specific to role and keyboard.
• Ability to communicate with individuals to educate and facilitate problem-solving.
• Strong interpersonal skills and ability to work with community members from diverse backgrounds.
• Ability to work independently.
• Organizational skills and ability to maintain a database.

Benefits

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Pay

The pay range for this position is $30,000 - $40,000 annually.

Schedule

The schedule for this position is Full-Time (FT).