Substance Use Case Manager - Springfield

About the Role

Lund's Regional Partnership Program (RPP) seeks a dedicated and driven Case Manager to support families, create meaningful change, and address substance use challenges in our communities. RPP Case Managers work out of local DCF Family Services offices to improve the well-being and permanency outcomes of children affected by parental substance misuse. This position will primarily support the Springfield DCF district office while also providing coverage and support to additional districts as needed. Flexibility, collaboration, and the ability to build strong working relationships across multiple communities and teams are essential in this role.

In close collaboration with DCF staff, RPP Case Managers play a vital role at the front end of child protection, screening for problematic substance use, linking parents to appropriate treatment services, and addressing barriers to successful engagement. By increasing access to and participation in treatment, RPP Case Managers provide support at the individual level and across the broader care system, ensuring families receive the help they need to thrive.

Responsibilities

• Conduct substance use screenings
• Coordinate referrals to assessment and treatment providers
• Foster treatment engagement by addressing transportation, childcare, or stigma barriers
• Provide consultation and training to DCF staff on substance use and treatment services
• Liaise between the treatment system and DCF Family Services
• Deliver services in various settings, including DCF offices, community spaces, and caregivers' homes

Qualifications

• Minimum of an associate degree required; bachelor's degree in social work, counseling, or a human services field preferred
• Experience providing case management to persons in a substance use, recovery, or mental health treatment setting preferred
• Apprentice Addiction Professional (AAP) certificate or the ability to test for certification within first year of employment (financial support, clinical supervision, and training provided by Lund to obtain the AAP certificate)
• Experience working with families, in multidisciplinary teams, and knowledge of community resources preferred
• Ability to adhere to strong professional boundaries and maintain client confidentiality in line with state and federal regulations
• Skilled in the use of technology, including Microsoft Suite programs, Electronic Health Records and video conferencing (Zoom and Teams)
• Regular attendance is necessary and essential to meeting the expectations of the job
• Ability to maintain a valid VT Driver's License and access to reliable transportation is required; occasional statewide travel may be required
• The successful completion of background and driving checks is a condition of employment

Pay

The starting rate is $25/hour.

Benefits

• Health, dental, life, and disability insurance
• Retirement plans
• Generous time-off accrual
• 13 paid holidays
• Wellness reimbursements
• Paid training
• Staff-led initiatives for wellness, diversity, equity, and inclusion
• Opportunities for work-life balance, with some positions offering flexible or hybrid schedules
• Professional growth through ongoing training and weekly supervision