Substance Abuse Case Manager

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. As a Case Manager you will play a direct role in saving lives by providing and promoting an environment of long‑term recovery, partnering with the Clinical Director and Executive Director to establish and maintain a therapeutic environment for our residents.

Responsibilities

• Provide case management and care coordination services for patients enrolled in treatment.
• Coordinate continuum of care activities for assigned patients, ensuring optimum utilization of resources, service delivery, and compliance with external agencies and referral source requirements.
• Coordinate patient assessments, treatment planning, and crisis intervention services.
• Provide training and facilitate linkages to community resources such as financial assistance, housing, food, clothing, medical, educational, vocational, and recreational services.
• Assist patients in networking with family members, friends, and organizations.
• Support patients in performing daily living activities and coordinate criminal‑justice services as needed.
• Conduct individual and family educational sessions and coordinate treatment and discharge activities.
• Timely coordination of issues or activities relevant to the treatment team and facility milieu.
• Adhere to organizational policies, procedures, performance‑improvement initiatives, and confidentiality standards.
• Attend team meetings and complete all required training courses.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in a Human Services field from an accredited college or university.
• Valid/current driver’s license.
• Ability to travel up to 15% as required.
• Preferred: Previous experience in case management and/or utilization review.

Benefits

• Competitive salary.
• 18 days Paid Time Off (PTO).
• 401(k) with company match.
• Company‑sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short‑term disability, long‑term disability, and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.
• Opportunities for professional growth.