Substance Use and Recovery House Manager - Medication Specialist

Location: Greenfield, MA • Full-Time / Non-Union

About the role

The House Manager - Medication Specialist supports the Program Manager in overseeing daily operations and residential programming for a substance use recovery program. This position ensures compliance with all Massachusetts regulatory requirements (BSAS), funder regulations, and HIPAA standards. The House Manager - Medication Specialist provides compassionate leadership and serves as a Residential Medication Support Specialist, ensuring safe and accurate medication administration within a supportive recovery environment. This role is required to be available for on-call responsibilities as determined by program needs.

Responsibilities

• Program Operations: Assist Program Manager in the daily operations of the program. Implement maintenance and safety checks. Coordinate purchasing food and supplies, ensuring proper inventory control.
• Admissions & Orientation: Assist in admissions of new residents. Oversight of client bedrooms being ready for admission. Facilitate weekly orientation group. Manage oversight of scanning & uploading of client files to their record.
• Resident Support: Create weekly menus and support clients in meal planning. Provide support and guidance in residents' common life skills.
• Medication Management: Support the primary Residential Medication Support Specialist in day-to-day responsibilities and oversight functions as needed. Maintain accurate medication records and documentation. Monitor and document medication given to residents according to prescribed dosages and schedules. Daily review checking for discrepancies with residents' medication sheets, report any discrepancies to program director. Provide daily support and guidance to residents related to medication routines and overall well-being. Train support staff with basic medication management duties.

Requirements

• High school diploma or GED required.
• Medication Specialist training certificate approved by BSAS required (or willingness to obtain during orientation), with annual recertification thereafter.
• CPR, First Aid, and Narcan certification required (or willingness to obtain prior to or upon hire).
• Must possess a valid driver's license, held for a minimum of six months, and maintain an acceptable driving record as required by agency policy and applicable state regulations.
• Maintain valid state-mandated minimums for personal auto insurance and operate all vehicles—personal or company—in accordance with organizational driving safety policies and local driving laws.
• Reliable transportation is required to maintain regular, punctual attendance.
• Minimum of two years of experience working with a substance use disorder population, required.
• Previous experience in a residential setting, preferred.

Pay

$19.75–20.75/hour

Benefits

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• 403(b) matching.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.