Substance Abuse Treatment Program Director

Job Summary

The ideal candidate will be both an outstanding provider of substance use disorder counseling and a strong leader. The Program Director works under the supervision of the Medical Director and is responsible for managing the Substance Abuse Department.

Duties

• In partnership with the CEO & Medical Director, execute established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, direct client care, clinical outcomes, program census and attendance, and Average Length of Stay.
• In partnership with the CEO & Medical Director, ensure SUD staff Key Performance Indicators including counselor direct care hours are being met.
• Sets a standard of clinical and professional excellence providing clear expectations and accountability for all SUD staff, including ensuring that all staff adhere to guiding principles.
• Along with the CEO & Medical Director, ensures overall patient satisfaction. Responds to patient concerns and resolves clinical, program, and customer service issues with solutions that are in line with established ethical guidelines and best practices.
• Safeguards model fidelity ensuring that an evidence-based, harm reduction and recovery-oriented approach to patient care is promoted and practiced.
• Is skilled in Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Trauma Informed Treatment Approaches, and assists in training clinical staff in these approaches.
• Provides supervision with a focus on performance management as well as clinical certification or licensure.
• Completes and submits to clinical leadership the required number of active chart reviews as well as 100% of intake charts and 100% of discharge charts to ensure all treatment and documentation being provided is consistent with the organization’s standards.
• Reviews daily and weekly reports to ensure patient care, documentation, and other Key Performance Indicators are adhered to.
• Coordinates with clinical leadership / Human Resources the on-boarding and termination status of all employees consistent with organization standards.
• Responsible for carrying a reduced caseload. A temporary full caseload may be required based on program needs.
• Provides support and direct intervention to staff members during client crises.
• Promotes the organization’s image in a positive and professional manner.

Qualifications

• Master's Degree preferred (preferably in social work, human services, behavioral health);
• CAC-AD;
• At least three solid years of work experience in substance and behavioral health services;
• Minimum five years of work experience in the capacity of administrative supervision and oversight;
• You must meet all state and regulatory requirements to provide Clinical Supervision to Substance Use Disorder clinical staff in the state where you are employed;
• Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disorders;
• Minimum of 1 year experience in a supervisory/leadership position within the human services field;
• Familiar with state / federal regulations, CARF standards, and DEA regulations – when necessary;
• Minimum of 3 years working within the field of substance use disorder treatment;
• Must become competent in Medication Assisted Treatment best practices;
• Must be willing to work the hours that are required based on specific location;
• Exhibits excellent written and oral communication skills;
• Excellent documentation and computer skills required, including the use of electronic medical records;
• Engaging with staff and patients while promoting accountability that supports the organization’s clinical outcomes and metrics;
• Compliance with the ethical and professional standards and practices of counselors and therapists;
• Initiative to lead and be proactive in critical situations. Advanced problem solving and decision-making skills;
• Knowledge of and competency in crisis intervention, risk assessments including suicide assessment skills, and must be skilled in de-escalation techniques.

Benefits

• 401 K
• 401 K matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Experience

• Substance Abuse/ Behavioral Health: 3 years (Required)
• Administrative/ Supervision/ Oversight: 5 years (Preferred)