Subsidized Employment Program (SEP) - Employment Retention Specialist

We need to output HTML fragment with sections: About the role? The posting includes "WHO WE ARE", "OUR MISSION", "PROGRAM AND LOCATION", "POSITION SUMMARY", "OBJECTIVES/ACTIVITIES", "EQUIVALENT EDUCATION AND EXPERIENCE", "SPECIFIC SKILLS REQUIRED", "PHYSICAL REQUIREMENTS", and pay info. We must use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we can adapt headings to match content but must be from that list? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we can use those headings, but not required to exactly match; we should use appropriate headings from that list. Probably we should map content to those headings: About the role (maybe WHO WE ARE + mission?), Responsibilities (OBJECTIVES/ACTIVITIES), Requirements (EQUIVALENT EDUCATION AND EXPERIENCE), Qualifications (maybe similar), Skills (SPECIFIC SKILLS REQUIRED), Benefits (benefits package), Pay (USD $30.00/Hr), Schedule (maybe full-time). Also we have PROGRAM AND LOCATION could be part of About the role. We must not repeat job title as heading. No Job ID. Remove boilerplate. We need to preserve all substantive information. So we need to include details from each section. We'll create sections:

About the role

containing WHO WE ARE, OUR MISSION, PROGRAM AND LOCATION (maybe summarised). Use

for prose.

Responsibilities

containing POSITION SUMMARY and OBJECTIVES/ACTIVITIES (list). Use

• for list.

  Requirements

  containing EQUIVALENT EDUCATION AND EXPERIENCE (maybe as list). Use
  .

  Skills

  containing SPECIFIC SKILLS REQUIRED (list).

  Benefits

  containing benefits package description.

  Pay

  containing USD $30.00/Hr.

  Schedule

  maybe full-time (30+ hours). Could note full-time. We must not create sections with filler like "not specified". We have all. We must not include cookie/navigation/legal etc. Let's extract substantive info: WHO WE ARE: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night." OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada." PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Employment Retention Specialist position for our Subsidized Employment Program located in Mather, California. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage." POSITION SUMMARY: "The Employment Retention Specialist supports participants placed in subsidized employment to help them successfully maintain work and transition to long term, unsubsidized employment in alignment with California CalWORKs and Expanded Subsidized Employment (ESE) program goals. Working as part of a workforce development team, this position provides ongoing retention-focused services including regular employment follow up, individualized coaching, problem-solving around workplace and personal barriers, and connection to supportive services such as transportation and work-related expenses. The Specialist maintains frequent contact with participants and employers during the subsidized placement and post placement retention period, monitors job performance and attendance, and facilitates conflict resolution to promote job stability and career advancement. This role also documents services and outcomes in required data systems, supports the administration of any eligible retention incentives, and contributes to meeting contract performance measures related to job retention, hours worked, and successful transitions off of aid toward self sufficiency." OBJECTIVES/ACTIVITIES: list bullet points: - Responsible for client placement to achieve the department’s established objectives. - Manage relationships related to daily operational tasks and the job placement process within established business partnerships. - Meet clients weekly during the first two months of employment, then as needed, and conduct monthly follow-up meetings. - Hold monthly meetings with business partners to discuss participant status and progress. - Serve as a mediator when issues arise between participants and businesses. - Collaborate with businesses to understand participants’ roles and track their progress. - Facilitate initial program orientation sessions and weekly job club/alumni group meetings. - Provide retention support to participants at critical employment milestones. - Experience working with small and medium-sized business communities is preferred. - Demonstrate the ability to work independently and collaboratively within teams to resolve problems and foster a positive work environment. - Possess an understanding of job retention strategies. - Lead and facilitate conversations with business owners and program participants. - Responsible for the training and development of new clients. - Help facilitate orientation sessions and prepare orientation materials for new referrals. - Maintain knowledge of fire, safety, and health standards to ensure a safe environment for clients and staff. - Responsible for personal professional development. - Continuously enhance technical skills and interpersonal abilities. - Attend staff meetings, training, and complete required certifications such as CPR and First Aid. - Documentation and reporting for monthly submissions. - Prepare monthly retention reports for DHA. - Provide monthly employment retention reports for participants up to 6-12 months. - Enroll participants into health record systems (Credible). - Collaborate with the team on the monthly financial report for county submissions. EQUIVALENT EDUCATION AND EXPERIENCE: - A Bachelor's degree is preferred; however, a combination of education and relevant experience will also be considered. - Applicants should have a minimum of three years of experience in employment and business development within the small business community. - The position requires demonstrated ability to communicate effectively, understand oral and written instructions, and deliver services to clients without bias based on ethnicity or social background. - Proficiency in computer skills, including Microsoft Office Suite with an emphasis in Excel. - Experience with accounts payable/receivable is a plus. - Flexibility to work irregular hours and willingness to collaborate as part of a team are essential. - Valid California driver's license and ability to meet the organization’s insurance carrier guidelines are required. - Reliable transportation and auto insurance required; mileage will be reimbursed. - Must pass all required background clearances in accordance with agency, County, State, and federal standards. - CPR/First Aid certification is required within 90 days of employment. - Completion and maintenance of all required training and health clearances. SPECIFIC SKILLS REQUIRED: - Teamwork Skills - Proficiency in Accounts Payable and Accounts Receivable (AP/AR) processes to support monthly reporting. - Strong attention to detail in communication, data entry, and accounting tasks is highly desirable. - Advanced computer skills, with proficiency in Microsoft Office Suite, particularly Word and Excel. - Familiarity with remote video conferencing platforms is required. - Experience working with cloud-based applications, especially Microsoft 365. - Excellent verbal and written communication skills. - Ability to present information clearly and concisely, both orally and in writing. - Strong organizational and time management skills to prioritize tasks effectively. - Ability to work independently with minimal supervision. - Aptitude for assisting and motivating team members. - Solid analytical and decision-making capabilities. PHYSICAL REQUIREMENTS: - Ability to sit, stand, walk, bend, and stoop throughout the workday - Ability to occasionally lift and move up to 25 pounds - Ability to travel between campus and community locations as needed - Able to climb stairs as required Pay: "USD $30.00 - USD $30.00 /Hr." So $30/hour. Schedule: full-time (30+ hours a week). Could note full-time. Now produce HTML. We'll wrap each section in

  and then content. For lists, use

  • . For prose,

    . We need to avoid repeating job title as heading; we aren't. We need to not include Job ID etc. Let's craft. Potential sections: About the role: combine WHO WE ARE, OUR MISSION, PROGRAM AND LOCATION (maybe separate paragraphs). Responsibilities: POSITION SUMMARY + OBJECTIVES/ACTIVITIES (list). Could split but okay. Requirements: EQUIVALENT EDUCATION AND EXPERIENCE (list). Skills: SPECIFIC SKILLS REQUIRED (list). Benefits: benefits package description from PROGRAM AND LOCATION. Pay: pay line. Schedule: full-time note. Physical requirements maybe could be part of Requirements or separate? Not in list of headings but we could include as Requirements? But we have no heading for Physical Requirements; we could incorporate into Requirements or Skills? Better to add a section maybe "Physical Requirements" but not in allowed headings list; but instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. It might be okay to add other headings but better to stick to those. Physical requirements could be placed under Requirements or maybe under Skills? It's more like a requirement. We'll include under Requirements as a bullet. Thus Requirements section will include education/experience plus physical requirements. Let's craft. HTML:

    About the role

    We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.

    VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada.

    VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Employment Retention Specialist position for our Subsidized Employment Program located in Mather, California. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.

    Responsibilities

    The Employment Retention Specialist supports participants placed in subsidized employment to help them successfully maintain work and transition to long term, unsubsidized employment in alignment with California CalWORKs and Expanded Subsidized Employment (ESE) program goals. Working as part of a workforce development team, this position provides ongoing retention-focused services including regular employment follow up, individualized coaching, problem-solving around workplace and personal barriers, and connection