Subrogation Representative

About the role

This position is responsible for the investigation, negotiation and recovery of subrogation claims with appropriate supervision while working within specific limits and authority on assignments of low complexity. Coordinates with insureds, claimants, insurance representatives and attorneys during the pursuit of subrogation to maximize fair recoveries through negotiations. The selected candidate will start out in a role mainly focused on reviewing and preparing new subrogation files for demands to be sent. As experience is gained, and as opportunities present, they would then be transferred into a role focused on handling a backlog of pending subrogation matters. Excellent customer service and communication skills with our customers is expected.

Responsibilities

• Evaluate liability and damages to assess subrogation potential including consideration of jurisdiction regulations.
• Identify responsible party/parties and contribution potential.
• Review and determine the best course of recovery.
• Negotiate subrogation recoveries with carriers, responsible party(s), and other legal representatives through means of direct negotiation, intercompany arbitration, or other necessary methods.
• Promptly and aggressively recover payout.
• Update appropriate parties as needed, providing new information as it becomes available and an analysis of the impact on the liability and recovery options.
• Maintain diary systems to manage files in a timely manner; documenting key activities in a clear and concise manner.
• Manage expenses on assigned files to assure cost effective resolution, including legal expenses on litigated files.
• Maintain favorable working relationships with claim offices.
• May be called upon to handle other duties as required.

Qualifications

• High school diploma or equivalent education required
• Required to obtain state insurance licenses as needed and meet continuing education requirements
• Strong organizational, file management and time management skills
• Attention to detail and ability to prioritize
• Excellent written and oral communication skills
• Strong decision-making skills and ability to handle conflicts or deal with difficult situations
• Ability to work independently and in a team environment
• Prior subrogation knowledge and experience is a plus
• Knowledge of Excel, Word, Outlook
• Pursue additional insurance designations

Schedule

The 37.5-hour schedule will be Monday through Friday between the core hours of 8:00 a.m. and 5 p.m., with the potential to work holidays and a few Saturdays per year.

Benefits

• Medical, dental, vision coverage for single or family, short- and long-term disability, and life insurance
• Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
• Holidays - 14 paid holidays observed
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
• Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
• Generous leave programs, including paid parental bonding leave
• Student Loan Repayment and Tuition Reimbursement programs
• Generous fitness and wellness reimbursement
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement in a successful and growing company