Subrogation Adjuster II

Responsibilities

• Investigates the claim or coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured or employer representatives, claimant or injured party, witnesses, producers and adverse parties.
• Documents strategy, action plan, and summary of correspondence in a clear, succinct and fact-based manner.
• Verifies liability and negligence scenario for the jurisdiction. Reviews issues and scenarios are needed with some supervisor guidance. Typically utilizes standardized language to draft positions if needed.
• Notifies all potential parties, legal representative and insurance companies of our subrogation interest. Ensures quality and timeline service is provided to all internal and external customers, whether directly or indirectly.
• Builds and leverages critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.
• Manages time and diary entries effectively and efficiently, prioritizing work in a fast-paced environment.
• Escalates claims decisions regarding settlement determination when appropriate to management.

Qualifications

• Bachelor’s degree or equivalent experience
• 1-3 years of subrogation claims handling experience OR a strong understanding of liability determinations with an aptitude to learn
• State licensure as required
• Demonstrated proficiency with MS Office suites
• Demonstrated skills in investigation, evaluation and negotiation
• Strong knowledge of insurance theory and practices
• PREFERRED: Multi-jurisdictional exposure preferred
• Ability to obtain additional licensure as required
• Some ability to travel may be required
• Experience with litigation, mediation and arbitration