Subject Matter Expert (SME) - Instrumentation & Controls

We are seeking an experienced Controls Program Manager to lead the reliability, performance, and continuous improvement of building controls and monitoring systems within a mission-critical environment. This role serves as the primary technical owner for BMS, BAS, SCADA, PLC, and related control systems, ensuring operational readiness, system integrity, compliance, and operational excellence. Key Responsibilities Own and maintain the performance, reliability, and operational readiness of all controls and monitoring systemsProvide technical leadership for BMS, BAS, SCADA, PLCs, alarm management, monitoring platforms, and system integrationsLead troubleshooting, root cause analysis, corrective actions, and continuous improvement initiativesCoordinate controls-related maintenance, upgrades, commissioning activities, and vendor-supported workReview and provide technical oversight of programming changes, testing plans, maintenance activities, and operational proceduresPartner with Operations, Engineering, Construction, and Commissioning teams to support projects and system enhancementsMaintain controls documentation, system architecture records, alarm matrices, network diagrams, and change management recordsDeliver training and technical coaching to operations and maintenance teamsProvide technical escalation support during critical incidents and emergency response eventsEnsure compliance with safety, cybersecurity, regulatory, and operational standardsCommunicate system status, risks, performance trends, and project updates to leadership and stakeholders Qualifications Bachelor's degree in Engineering, Controls, Automation, or a related field, or equivalent experience5+ years of experience supporting controls systems in mission-critical, industrial, manufacturing, or data center environmentsStrong expertise in BMS, BAS, SCADA, PLCs, automation systems, alarm management, trending, controls logic, and system integrationsExperience with commissioning, vendor management, maintenance planning, and change management processesProven ability to develop procedures, training materials, and technical documentation.Strong troubleshooting, communication, and cross-functional leadership skillsTechnical school, military, or mission-critical operations experience is a plus Preferred Experience Data centers, critical facilities, manufacturing, pharmaceutical, utility, or other highly regulated environmentsExperience working with system integrators, commissioning agents, and third-party service providersKnowledge of CMMS platforms, operational procedures (SOPs, MOPs, EOPs), and critical facility operations We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.