Subject Matter Expert (SME) – Cargo Targeting & Data Analysis

Position Overview

SDA is seeking a hands-on Subject Matter Expert (SME) to support U.S. Customs and Border Protection (CBP) cargo targeting and risk assessment efforts. This role is ideal for an experienced professional who combines deep operational knowledge of CBP processes with strong data analysis and problem-solving skills.

Key Responsibilities

• Serve as a subject matter expert on CBP cargo targeting and risk assessment operations
• Evaluate targeting results, workflows, and system outputs to identify gaps and inefficiencies
• Conduct hands-on investigations by pulling and analyzing data directly
• Apply expertise in trade processes (entry data, bills of lading, ISF, etc.) to assess targeting effectiveness
• Troubleshoot targeting rules, workflows, and operational issues; recommend actionable improvements
• Data Analysis & Technical Coordination
• Retrieve, manipulate, and analyze data to support operational decisions
• Analyze system inputs/outputs to understand drivers of targeting outcomes
• Collaborate with technical teams to communicate findings and support implementation of improvements

Required Qualifications

• 9+ years of experience supporting CBP, DHS, or similar federal programs
• Strong, hands-on experience with cargo targeting, screening, or risk assessment operations
• Deep understanding of CBP processes, trade data, and targeting workflows
• Proven ability to analyze data and apply findings to real-world operational challenges
• Experience evaluating system outputs and driving improvements—not just advisory work
• Strong problem-solving skills with the ability to work independently in a fast-paced environment
• Excellent communication skills and ability to collaborate across technical and operational teams

Preferred Qualifications

• Direct experience with CBP Automated Targeting System (ATS) or the National Targeting Center (NTC)
• Experience with AI/ML or automated decision-support systems
• Proficiency with SQL, Excel, or similar data analysis tools
• Experience troubleshooting or tuning targeting rules and workflows
• Experience supporting system modernization or enhancement initiatives
• Experience delivering training or serving as a functional/operational lead

Education & Clearance Requirements

• Bachelor’s degree (or equivalent experience) with 9+ years of experience
• U.S. Citizenship required
• Ability to obtain and maintain a CBP Background Investigation / Public Trust clearance

Location

Ashburn, VA (Hybrid: 2 days onsite and if mission need)