Stylist

About the role

Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals share their expertise while building authentic community and a real sense of belonging. As a Stylist, you’ll deliver quality professional services with an emphasis on the guest’s total look, supporting the Experience Manager (EM) and Assistant Services Manager (ASM) through performance, people, and process.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service.
• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink.
• Demonstrate business acumen with understanding of business drivers and identified opportunities for growth.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services during work time, and be knowledgeable about their ingredients and benefits.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image standards.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships that foster collaboration in delivering exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the sales floor.
• Attend mandatory trainings and meetings to enable continuous professional development.
• Ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the EM to ensure guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

Requirements

• Cosmetology license.
• Previous relevant salon experience is preferred.
• Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop these skills.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Ability to demonstrate, recommend, and sell pro hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Frequent mobility during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift.
• Ability to stand for long periods of time during shift.
• Continuous and/or frequent coordination and manipulation of objects during shift.

About Ulta Beauty

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. As the largest North American beauty retailer and the premier beauty destination, Ulta Beauty offers more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also provides a full-service salon in every store featuring hair, skin, brow, and makeup services.