Style Consultant

About the role

As a Sales Associate/ Style Consultant, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Possess initiative in making thoughtful decisions.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Requirements

• Sales Associate or customer-focused experience (preferred)
• Buys into a hospitality mindset when engaging with customers
• Flexible availability – including evenings, weekends, and holidays
• Technology proficient and able to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Qualifications

• High school diploma or equivalent
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Knowledge of retail operations and customer service

Skills

• Excellent verbal and written communication skills
• Ability to build rapport and establish trust with customers
• Proficiency in Microsoft Office Suite
• Experience with point-of-sale systems

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and may include evenings, weekends, and holidays.