Style Advisor - Soho, New York City

About the role

Givenchy, the epitome of audacity in luxury fashion, invites you to join as a Style Advisor in the Soho boutique. Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.

A Style Advisor will strive to play a significant role in providing a personalized client experience and building strong client relationships, while meeting and exceeding sales targets.

Responsibilities

• Consistently achieve and exceed monthly/annual sales targets
• Maintain personal accountability for individual performance objectives
• Apply an omni-channel approach to recommend merchandise across all channels
• Stay up to date with current market trends and competitors
• Maintain understanding of the brand’s product knowledge for all product categories to best service client preferences
• Embody the Givenchy brand in each customer interaction with passion, enthusiasm while embracing the unique Givenchy Selling ceremony
• Use your own unique style in making guest experiences extraordinary, delivering memorable moments
• Deepen and develop relationships with guests to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly, and annual sales plans
• Cultivate new and existing guests with ongoing communication: personalized handwritten notes, phone calls, and emails
• Capture customer data through “discovery” of each guest
• Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences
• Drive business by being a styling visionary of seasonal product and key business essentials
• Take proactive actions on NPS performance and client feedback
• Identify loyal clients’ passions and social involvement in their community to create CSR opportunities
• Perform other duties as assigned: operations, visual merchandising, aftercare, inventory control
• Adhere to all company policies and procedures

Requirements

• 1+ years of sales, retail, hospitality, or cross-industry experience
• Proven history of driving sales and results
• Offer engaging client interactions
• Excellent communication skills: written, speaking, and listening
• Ability to anticipate client desires and concerns
• Excellent time management
• Service-oriented: actively looking for ways to support clients and co-workers
• College-level education preferred

Benefits

• Health insurance
• Access to LVMH private sales
• Bonus structure
• Paid time off and holiday pay
• 401k with automatic employee contribution and employer match
• Medical, dental, and vision insurance
• Short and long-term disability coverage
• Employee discount and perks
• Career development support within Givenchy and the LVMH Group
• Regular professional development discussions
• Corporate Social Responsibility initiatives reinforcing positive environmental and social impact

Pay

The compensation for this position ranges from $25 to $29 hourly, dependent upon the candidate’s relevant skills and experience.