Style Advisor - Rodeo Drive

Role Overview

A style advisor will strive to play a significant role in providing a personalized client experience and building strong client relationships, while meeting and exceeding sales targets.

Key Responsibilities

• Consistently achieve and exceed monthly/annual sales targets
• Maintains personal accountability for individual performance objectives
• Applies an omni-channel approach to recommend merchandise across all channels
• Stays up to date with current market trends and competitors
• Maintain understanding of the brand’s product knowledge for all product categories to best service client preferences
• Embody the Givenchy brand in each and every customer interaction with passion, enthusiasm while embracing our unique Givenchy Selling ceremony
• Use their own unique STYLE in making guest experiences extraordinary, delivering memorable moments
• Deepen and develop relationships with our guests to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly and annual sales plan
• Cultivate new and existing guests with ongoing communication: using personalized handwritten notes, phone calls, and emails
• Capture customer data through “discovery” of each guest
• Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences
• Drive business by being a styling visionary of seasonal product and key business essentials
• Take proactive actions on the NPS performance and client feedback
• Identify loyal clients’ passions and social involvement in their community in order to create CSR opportunities
• Perform other duties as assigned: operations, visual merchandising, after care, inventory control

Qualifications

• 1+ years sales, retail, hospitality or cross-industry experience
• Proven history of driving sales and results
• Offer engaging client interactions
• Excellent communicator: written, speaking and listening
• Anticipate client desires and concerns
• Excellent time management
• Service oriented: actively looking for ways to support clients and co-workers
• College level education preferred

Our Engagement / What We Offer

• We believe in our talents and are committed to supporting and developing them throughout their careers.
• We are a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture.
• We support your career development within the House and career growth within the LVMH Group.
• We ensure the enhancement of each individual's skills and facilitate regular professional development discussions.
• We provide health insurance, access to LVMH private sales, and other benefits.
• We offer two days of home-office per week.
• We develop Corporate Social Responsibility to reinforce the positive environmental and social impact.
• We offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
• We are an equal opportunity employer and value diversity at our company.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.
• The compensation for this position ranges from $23 - $27 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience.
• In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.