Studio Operations Coordinator - MOOV - Milwaukee

About the role

Milwaukee, WI – Seeking Studio Operations Coordinator Join our team as a Studio Operations Coordinator at MOOV Health & Wellness, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness.

Responsibilities

• Provides administrative and operational support to the Studio Manager to keep the studio running efficiently.
• Performs general office duties, including monitoring inventory and ordering supplies to replenish stock.
• Works with outside vendors and service providers to maintain the upkeep and usability of the studio and its equipment.
• Schedules patients per protocol in the studio’s EHR system.
• Inspects charts from providers and staff to ensure proper documentation, including ancillaries, tests, and results.
• Conducts patient call-backs as requested by the provider to communicate results accurately.
• Notifies the Studio Manager of issues and concerns in a timely manner.
• Follows standards and procedures to maintain a safe, secure, and healthy work environment.
• Notifies the Studio Manager of equipment malfunctions.
• Performs clinical procedures within scope and per protocol: phlebotomy / blood sampling, vitals, and injections, under the supervision required by state law.
• Prepares treatment rooms and equipment; ensures supplies are ready and consents are signed and verified before any procedure begins.
• Accurately labels and documents all injections and medication handling, per protocol and a valid provider order.
• Supports charting and documentation; uploads reports and images to the patient chart accurately and promptly.
• Supports budget tracking and helps identify cost-containment and process-efficiency opportunities.
• Partners with the Studio Manager to identify and implement process and workflow improvements that increase efficiency and improve the patient experience.
• Participates in training, in-services, and staff meetings; supports the rollout of new studio processes and onboarding as needed.

Requirements

• High school diploma or equivalent required.
• Five (5) years of experience as an operations/office coordinator or in a comparable studio operations role required.
• Relevant clinical training and experience sufficient to perform the clinical-support duties listed required.
• Current Medical Assistant or other relevant certification from an accredited institution unless otherwise specified by the individual State’s requirements that allow on-the-job training in lieu of certification required.
• Proof of BLS certification is required for on-the-job training in lieu of certification required.
• Associate degree in a relevant field preferred.
• Experience in accounting, finance, or practice operations preferred.
• Experience as a coordinator in an outpatient studio or wellness setting preferred.
• Solid understanding of studio operations and office procedures preferred.
• Knowledge of studio operations, clinical documentation, and compliance.
• Intermediate knowledge of EHR and practice-management systems.
• Skilled with Microsoft Office 365, particularly Excel and Teams.
• Strong organization, prioritization, and time-management skills with a productivity-driven demeanor.
• Knowledge of and ability to maintain accurate records and confidentiality (HIPAA / PHI).
• Solid verbal and written communication; professional demeanor; strong interpersonal and teamwork skills.
• Ability to follow facility and OSHA safety rules and procedures.

Qualifications

• High school diploma or equivalent required.
• Five (5) years of experience as an operations/office coordinator or in a comparable studio operations role required.
• Relevant clinical training and experience sufficient to perform the clinical-support duties listed required.
• Current Medical Assistant or other relevant certification from an accredited institution unless otherwise specified by the individual State’s requirements that allow on-the-job training in lieu of certification required.
• Proof of BLS certification is required for on-the-job training in lieu of certification required.
• Associate degree in a relevant field preferred.
• Experience in accounting, finance, or practice operations preferred.
• Experience as a coordinator in an outpatient studio or wellness setting preferred.
• Solid understanding of studio operations and office procedures preferred.
• Knowledge of studio operations, clinical documentation, and compliance.
• Intermediate knowledge of EHR and practice-management systems.
• Skilled with Microsoft Office 365, particularly Excel and Teams.
• Strong organization, prioritization, and time-management skills with a productivity-driven demeanor.
• Knowledge of and ability to maintain accurate records and confidentiality (HIPAA / PHI).
• Solid verbal and written communication; professional demeanor; strong interpersonal and teamwork skills.
• Ability to follow facility and OSHA safety rules and procedures.

Skills

• Administrative and operational support.
• Office duties.
• Inventory management.
• Vendors and service providers.
• Scheduling.
• Documentation.
• Equipment maintenance.
• Phlebotomy / blood sampling.
• Vitals.
• Injections.
• Charting and documentation.
• Financial administration and reporting.
• Operational and financial performance data analysis.
• Process and workflow improvements.
• Training, in-services, and staff meetings.

Benefits

• Superior health plan options.
• Medical, dental, vision, HSA/FSA, life coverage, and more.
• 401(k) retirement savings plans.
• Generous paid time off.
• Voluntary benefits and family planning support.
• Professional and career development programs.
• Employee Assistance Program (EAP).
• Wellness program.
• Commuter benefits.
• Student loan refinancing discounts.

Pay

Compensation details are confidential and not specified in the job posting.

Schedule

Work schedule details are confidential and not specified in the job posting.