Student Worker/Work Study - Advising Advocate- Quad City Campus

General Information

The Advising Advocate will play a vital role in advocating for their peers and ensuring they feel supported and empowered throughout the academic journey.

Responsibilities

• Facilitate navigation of the New Student Checklist and work collaboratively with Student Services staff to provide a seamless student experience.
• Create a supportive environment by providing guidance to fellow students about academic advising processes and available resources.
• Bring innovative ideas to organize events, orientations, and informational sessions that enhance understanding of advising services.
• Execute phone outreach campaigns.
• Attend all meetings and actively participate in training sessions.
• Stay informed and knowledgeable about advising practices and campus resources.
• Serve as a welcoming first point of contact for the Advising Center.
• Engage directly with prospective, new, continuing, and returning students while actively assessing student needs.
• Use software tools to access student information and schedule appointments, connecting students with their advisors and relevant resources.
• Adhere to the Family Educational Rights and Privacy Act (FERPA) by ensuring confidentiality and security of academic records and student information.
• Embrace additional responsibilities as assigned, contributing to a culture of advocacy and support for all students.
• Create a supportive environment by providing guidance to fellow students about academic advising processes and available resources.
• Take personal responsibility for maintaining a well-functioning, clean and inviting office environment.

Requirements

Current BHC student
Customer Service/Ability to work with the public
Other skills/experience may be requested or specified by the department and/or hiring manager at BHC.

Supplemental Information

Black Hawk College does not sponsor employment visas.
Black Hawk College is an AA/EEO employer.
This position does not qualify for any benefits.

Application Instructions

01 Are you a current Black Hawk College student and did you submit a FAFSA for the current school year?
Yes
No
Required Question