Student Worker -Information Systems (Mon-Fri) Flexible

About the role

Under the direction of a member of the IS management team, performs assigned entry level IS tasks consistent with the educational course work of either a graduate or undergraduate student working towards a degree in computer-related field.

Responsibilities

• Assists Information Systems staff in installing, maintaining, upgrading, and decommissioning network hardware and software
• Maintains desktop computers and their maintenance
• Assists with network and server configuration and maintenance
• Supports network/server monitoring methods and tools
• Participates in Service Desk operations and management
• Assists with application development and maintenance
• Assists with special projects as assigned
• Maintains the customer service standards of the department and Versiti
• Communicates clearly and respectfully with customers, donors, and colleagues, sharing all necessary information
• Works effectively with team members, contributing to team efforts
• Supports Versiti’s mission, vision, and values as well as department goals and objectives
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• High School graduate currently pursuing a degree in a computer-related field

Knowledge, Skills And Abilities

• Effective communication skills
• Good organizational skills and ability to adapt to fast-paced environment
• Ability to represent the IS Department in a professional manner
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals

Education and Certifications

• Must have completed computer-related course work

Tools and Technology

• Personal Computer (desktop, laptop, mobile device)
• General office equipment (computer, printer, fax, copy machine)
• Switches and routers
• PC servers
• Networked printers

Schedule

Monday–Friday, 20 hours per week, schedule aligned with school commitments.