Student Worker, Financial Services

Responsibilities

• Review customer terms, paperwork and shipment details to ensure accurate invoicing.
• Manage customer account balances and identify delinquent payment situations.
• Process, print and transmit invoices.
• Apply cash as it is received from customer.
• Work to ensure customer and carrier relationships are maintained.
• Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.
• Resolve account past due issues, billing disputes, misapplied payments, and other requests, as needed, to ensure accurate and timely payment of invoices.
• Image carrier invoices and index for payment processing and records storage.
• Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments either from customers (A/R) or vendors (A/P).
• Work on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.
• Improve quality, productivity, and effectiveness through the Quality Process in the handling of internal and external customers.

Requirements

• Education: High School Diploma / GED, required
• Pursuing Bachelor's Degree
• Experience: No prior experience necessary
• Computer Skills: Proficient in Microsoft Office Suite, preferred
• Additional Requirements: Must be able to maintain highly confidential information.

Competencies

• Active Learning
• Flexibility and Adaptability
• Initiative
• Interpersonal Relationships
• Managing Multiple Priorities
• Problem Solving

About the role

ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains.

Benefits

Compensation: This is an hourly position paid biweekly.

Schedule

This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel

Minimal (0%-25%)