Student Transition and Success Coordinator (Admissions Counselor) Office of Admissions

Job Summary

The Student Transition and Success Coordinator (STSC) will lead the development, coordination, and delivery of transfer advising and pathway support within Indiana University's IUBound initiative. Building on the proven success of the College Access Advising (CAA) model, this position focuses on mentoring, academic support, coaching, program planning and implementation, and other activities to contribute to the success of students for underserved students and particularly those from rural, low-income, and first-generation backgrounds who pursue transfer pathways to Indiana University.

Department Specific Responsibilities

• Works collaboratively with Ivy Tech Community College, IU regional campuses, partner high schools, the Center for Rural Engagement, Regional Opportunity Initiatives, and campus stakeholders to demystify the transfer process, improve academic preparation, increase transfer enrollment, and support timely bachelor's degree completion.
• Provide individualized and group advising to IUBound students pursuing transfer pathways, beginning in high school and continuing through degree completion.
• Work closely with IUBound advisors and College Access Advising staff to align advising strategies and identify students who would benefit from transfer pathway support.
• Guide students through transfer timelines, application processes, and enrollment steps, ensuring clarity around expectations and milestones through transfer-focused programming.
• Advise students on transferable coursework, credit accumulation, and course alignment to reduce excess credit loss and time-to-degree.
• Support major exploration and decision-making, helping students understand the academic and financial implications of major choice in the transfer process.
• Collaborate with campus advising units, admissions, financial aid, and academic departments to ensure consistent, student-centered transfer messaging.
• Provide targeted support for students entering structured pathway programs such as Hoosier Link, Verto, and other articulated transfer options.
• Develop and manage a dedicated transfer track within IUBound, integrating early transfer planning into the broader college readiness model.
• Create, implement, and maintain the Finish IU Checklist, documenting all essential academic and administrative steps for successful transfer and graduation.
• Monitor and track program goals, transfer enrollment, and student outcomes, including transferable credits earned, transfer admissions, enrollment yield, persistence, and degree completion.
• Contribute to grant reports, internal assessments, and stakeholder presentations to communicate outcomes and inform continuous improvement.
• Manages a first-year undergraduate territory.
• Represents the university at on and off campus recruitment events such as daily campus visit information sessions, college nights and high school visits, manages recruitment resources, reviews applications, interprets admissions criteria, and makes admissions decisions.

General Responsibilities

• Maintains, implements and oversees a holistic recruitment yield tactical plan for recruitment.
• Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
• Integrates strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.
• Identifies and develops partnerships for outreach to prospective students and influencers.
• Interprets academic policies and exercises authority and independent judgment.
• Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies. Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
• Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participates in the assessment and evaluation of various models.

Qualifications

• Education: Required - Bachelor's degree. Preferred - Bachelor's degree in Education, Higher Education, Counseling, Student Affairs, Social Work, or a related field.
• Experience: Required - 2 years in admissions, higher education, marketing, or related field. Preferred - Demonstrated experience supporting underserved, rural, first-generation, and/or low-income student populations. Knowledge of transfer processes, articulation agreements, and financial aid systems. Strong communication, organization, and relationship-building skills. Experience working with community colleges, regional campuses, or statewide transfer systems. Familiarity with Indiana postsecondary systems, including Ivy Tech and ICHE transfer frameworks. Experience supporting grant-funded, data-driven, or large-scale student access initiatives.

Skills

• Communication: Proficient communication skills. Maintains a high degree of professionalism. Demonstrates time management and priority setting skills. Demonstrates a high commitment to quality. Possesses flexibility to work in a fast paced, dynamic environment. Seeks to acquire knowledge in area of specialty. Highly thorough and dependable. Demonstrates a high level of accuracy, even under pressure. Possesses excellent presentation skills. Demonstrates excellent judgment, tact, and diplomacy. Highly developed customer relations skills. Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance.

Working Conditions / Demands

• This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
• This role requires some travel. This role will also require attendance at some night, and weekend events as needed.

Work Location

Bloomington, Indiana.

Job Classification

Career Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Admissions & Recruitment

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

Contact Us

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Telephone: 812-856-1234