Admissions Operations Coordinator

About the role

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Responsibilities

• Career Services
  • Coordinate the operational workflow of admissions applications to ensure accurate and timely processing.
  • Maintain duplicate record identification and resolution to maintain accurate student records in the Student Information System.
  • Manage applicant record management and data integrity, reviewing applicant records to ensure accuracy and completeness within admissions systems.
  • Exercise independent judgment in resolving complex applicant record or application processing issues in accordance with institutional policies and procedures.
  • Support the development and maintenance of procedures related to admissions data integrity and fraud prevention.
  • Utilize the College’s Customer Relationship Management (CRM) system and Student Information System (SIS) to track, update, and manage applicant data.
  • Monitor application pipeline activity, including application volume, completion trends, and processing timelines.
  • Develop and maintain operational documentation and procedures related to application processing workflows.
  • Collaborate with Admissions staff to ensure applications and applicant records are complete, accurate, and ready for review.
  • Work closely with Admissions Counselors to resolve application processing issues and maintain workflow continuity.
  • Support operational reporting related to admissions activity and application processing metrics.

Requirements

• Bachelor’s degree in business, education, higher education administration, or a related field.
• Three to five years of experience in admissions operations, enrollment services, records management, or a comparable administrative environment.
• Experience working with enterprise systems such as CRM platforms, student information systems, or comparable databases.
• Strong organizational, analytical, and problem-solving skills with high attention to detail.
• Ability to manage multiple priorities while maintaining accuracy and efficiency.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and ensure compliance with FERPA and institutional policies.

Qualifications

• Preferred Qualifications:
  • Experience working in a higher education admissions or enrollment management environment.
  • Experience with operational reporting or data analysis related to enrollment or admissions activity.
  • Familiarity with admissions application processing systems and identity verification processes.

Skills

• Excellent organizational and analytical skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and ensure compliance with FERPA and institutional policies.

Benefits

Bucks County Community College offers an exceptional benefits package that includes medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, tuition waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus. We are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship. Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.