Student Support Specialist - Disability Resources and Services (Reg FT)

About the role

Provide accommodations and support for students with disabilities.

Responsibilities

• Assist with exam proctoring for students whose accommodations necessitate examinations occurring within the Disability Resources and Services Office. This includes providing proctoring services, overseeing the scheduling of exams, and coordinating with the Proctoring Coordinator & Disability Resources and Services administrators.
• Provide one-on-one care and coaching for students with disabilities. Assist with intake services and development of individual student plans.
• Provide technical support for adaptive services such as alternative format textbooks, alternate format/modified testing, and software.
• Aid students in improving and maintaining academic performance by conducting one-on-one training and facilitated study skills sessions.
• Recommend, request, and obtain resources, materials, and technology necessary for students.
• Develop and implement emergency evacuation plans for students.
• Assist with Enrollment Management activities including registration campaigns, open house events, and other initiatives to recruit and retain students.
• Respond to FSAs and other alerts for students who are experiencing difficulty in the classroom.
• Assist with requests for accommodation letters or other student needs.
• Perform other duties as required or as assigned.

Requirements

• Bachelor’s Degree required in related field (Education, Social Work, Counseling, Disability Studies).
• Prior experience working with students requiring special accommodations in a college setting is preferred.
• Broad knowledge and understanding of ADA 504 policies, some experience with assistive or adaptive technology.
• Ability to understand how learning can be affected by disabilities and provide appropriate accommodations.
• Ability to work with students of all abilities.
• Computer experience and knowledge.
• Good customer service, communication, writing, reading, and organization skills.

Qualifications

• Bachelor’s Degree required in related field (Education, Social Work, Counseling, Disability Studies).
• Prior experience working with students requiring special accommodations in a college setting is preferred.
• Broad knowledge and understanding of ADA 504 policies, some experience with assistive or adaptive technology.
• Ability to understand how learning can be affected by disabilities and provide appropriate accommodations.
• Ability to work with students of all abilities.
• Computer experience and knowledge.
• Good customer service, communication, writing, reading, and organization skills.

Skills

• Experience with assistive or adaptive technology.
• Ability to develop and implement emergency evacuation plans.
• Strong organizational and communication skills.
• Knowledge of disability-related policies and procedures.
• Ability to work independently and manage multiple tasks.

Benefits

• Comprehensive Health Coverage
• Generous Time Off
• Retirement Planning
• Financial Peace of Mind
• Wellness Support
• Employee Assistance Program (EAP)
• Tuition Waivers and Reimbursements
• Public Service Loan Forgiveness (PSLF) Eligibility
• Professional Development Opportunities
• Exclusive Employee Perks & Rewards
• Additional Advantages

Pay

$46,390 per year

Schedule

Standard College hours are Monday – Friday, 8:30 am – 4:30 pm; Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.