Student Support Specialist - Disability Resources and Services (Reg FT)

Regular Full-Time position on Main Campus.

About the role

Provide accommodations and support for students with disabilities.

Requirements

• Bachelor’s Degree in a related field (Education, Social Work, Counseling, Disability Studies).
• Prior experience working with students requiring special accommodations in a college setting is preferred.
• Broad knowledge and understanding of ADA 504 policies.
• Some experience with assistive or adaptive technology.
• Ability to understand how learning can be affected by disabilities and provide appropriate accommodations.
• Ability to work with students of all abilities.
• Computer experience and knowledge.
• Good customer service, communication, writing, reading, and organization skills.

Responsibilities

• Assist with exam proctoring for students whose accommodations necessitate examinations occurring within the Disability Resources and Services Office, including providing proctoring services, overseeing exam scheduling, and coordinating with the Proctoring Coordinator & Disability Resources and Services administrators.
• Provide one-on-one care and coaching for students with disabilities.
• Assist with intake services and development of individual student plans.
• Provide technical support for adaptive services such as alternative format textbooks, alternate format/modified testing, and software.
• Assist students with improving and maintaining academic performance by conducting one-on-one training and facilitated study skills sessions.
• Recommend, request, and obtain resources, materials, and technology necessary for students.
• Develop and implement emergency evacuation plans for students.
• Assist with Enrollment Management activities including registration campaigns, open house events, and other initiatives to recruit and retain students.
• Respond to FSAs and other alerts for students who are experiencing difficulty in the classroom.
• Assist with requests for accommodation letters or other student needs.
• Perform other duties as required or assigned.

Schedule

Standard College hours are Monday - Friday, 8:30 am - 4:30 pm. Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.

Pay

Salary Grade: Admin 12 - $46,390.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Includes vacation, personal, sick, and holiday pay, with a four-day workweek in the summer for an ideal work-life balance.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Employee Assistance Program (EAP) for confidential support.
• Educational Support: Tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and professional development opportunities.
• Exclusive Employee Perks & Rewards: Discounts on theme parks, sporting events, electronics, and more.
• Additional Advantages: Free employee parking.