Student Support Lead

Position Summary

The Student Support Lead reports to the Dean of Students and partners with school staff to foster a safe, inclusive, and supportive learning environment for all students. This role provides direct student support through attendance and engagement initiatives, Tier II and Tier III interventions, restorative practices, behavior support, family partnership, and coordination of MTSS and Student Success Team (SST) processes. As a visible and trusted presence on campus, the Student Support Lead works collaboratively with students, families, and staff to remove barriers to learning, promote positive student outcomes, and contribute to a strong school culture.

Who We Are

Our mission is to transform the lives of students - especially those who will be the first in their families to attend college - by preparing them for success in college, career, and life. Envision Education currently operates four small schools in San Francisco, Oakland, and Hayward, as well as a national educational consulting firm called Envision Learning Partners. Envision Education has made an explicit commitment to becoming an exemplary network of schools with an instructional and cultural vision rooted in an anti-racist and pro-Black framework. The following represents Envision Schools’ vision for 21st-century skills, character traits, and cognitive and social-emotional skills that learners need for success in college, career, and life:

• Knowledge and Love of Self and Land
• Collectivism
• Critical Thinking
• Self Determination
• Criticality
• Leadership

Key Responsibilities

Student Interventions & Support

• Provide direct support to students requiring Tier II and Tier III behavioral, social-emotional, and attendance interventions.
• Build positive relationships with students and serve as a trusted adult and mentor.
• Develop and monitor individualized student support plans in collaboration with school staff.
• Conduct regular check-ins with identified students and track progress toward intervention goals.
• Connect students and families with school and community resources as needed.

Attendance & Student Engagement

• Monitor daily attendance and identify students with chronic absenteeism or attendance concerns.
• Partner with families to improve student attendance through proactive outreach, goal setting, and problem-solving.
• Conduct attendance conferences and coordinate interventions for students at risk of chronic absenteeism.
• Support initiatives that promote student engagement, belonging, and positive school culture.

Restorative Practices

• Facilitate restorative conversations, mediation, and re-entry meetings following student conflicts or disciplinary incidents.
• Support implementation of restorative practices that strengthen relationships and repair harm.
• Coach students in conflict resolution, self-regulation, and accountability.
• Promote a positive, inclusive, and respectful school environment.

Student Behavior Support

• Respond to student behavior concerns using restorative and trauma-informed approaches.
• Aid in de-escalating challenging situations while maintaining a safe and supportive learning environment.
• Document student incidents and maintain accurate intervention records.
• Collaborate with administrators and teachers to implement behavior support plans.
• Reinforce school-wide expectations and positive behavior systems.

Family Partnership

• Build strong, collaborative relationships with families to support student success.
• Communicate regularly with caregivers regarding attendance, behavior, and intervention plans.
• Facilitate family meetings to develop shared strategies for student growth.
• Connect families to school and community resources that support student well-being.

MTSS & SST Coordination

• Coordinate Student Success Team (SST) meetings, including scheduling, documentation, and follow-up.
• Collaborate with counselors, teachers, administrators, and special education staff to ensure coordinated student supports.
• Maintain accurate records of interventions and progress monitoring within the school's MTSS framework.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Experience working with youth in schools, community organizations, or similar settings.
• Knowledge of restorative practices, positive behavior supports, trauma-informed practices, and culturally responsive approaches.
• Strong relationship-building, communication, and conflict-resolution skills.
• Ability to maintain confidentiality and work collaboratively with diverse students, families, and staff.

LOCATION & TRANSPORTATION

This role requires full time in person presence at Downtown Oakland Science Academy. A valid driver's license and access to a reliable vehicle is required for frequent inter-site travel, which may involve transporting equipment and materials. This dynamic role takes place on multiple campuses and may require physical activities such as driving, lifting, moving, or navigating different terrains and stairs. Personal vehicle mileage is reimbursable for work-related travel between school sites. Regular commuting is not reimbursable.

Compensation & Benefits

• Competitive pay with benefits, pay commensurate with education and experience range $31-37/hour.
• This is a 12 month, non-exempt, 40 hours per week position.
• Paid sick and personal leave.
• Excellent health benefits package with employer contribution to benefits.
• Optional Flexible Benefits Plan including dependent care, medical care, parking, and commuter benefits.
• Optional 403b Plan.
• Life Insurance at no cost to employee.
• Access to ongoing opportunities for learning, professional, and leadership opportunities.