Student Success Coordinator

Position Number: 008048 • Department: Bronco One Stop • Posting Number: 0401898 • SHRA/EHRA: Exempt Professional Staff (EPS) • Job Category: Professional • Number of Vacancies: 1 • Open Until Filled: Yes • Time Limited: Yes

About the role

The Bronco One Stop is a centralized space for students to access common student services to strengthen their ability to navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience with the application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance with degree planning, receiving academic support and navigating university resources. The Student Success Coordinator will work closely with the Assistant Vice Chancellor for Academic and Student Success to coordinate and manage projects related to student success to increase retention and graduation rates.

Responsibilities

Coordinate and manage projects related to student success aimed at increasing retention and graduation rates.

Requirements

Bachelor’s degree in counseling, student affairs, social work, education, or a related field from an accredited institution and three years of related experience in student success, academic advising, counseling, case management, retention, or another student support function. An equivalent combination of education and relevant experience may be considered.

Skills

• Knowledge of student success initiative development and implementation, student resources, referrals and institution services and student success and retention strategies.
• Ability to relate to at‑risk students, diverse populations and to maintain composure when faced with difficult situations.
• Ability to multi‑task and organize, prioritize, and follow multiple projects and tasks through to completion with attention to detail.
• Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision‑making processes.
• Ability to establish and maintain effective working relationships with other department staff and students.

Schedule

Full‑time position.