Student Success Coach

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Summary

The Success Coach will join a team that supports holistic student growth and excellence for undergraduate students within the Wisconsin School of Business. The role provides individualized coaching to help students overcome challenges, develop academic skills, connect with campus and community resources, manage time, set goals, and explore support systems for wellness and mental health. The Success Coach works one‑on‑one with students, manages an assigned caseload, builds trusting relationships, monitors progress, identifies emerging concerns, and proactively connects students with appropriate resources and support. The position also may develop and facilitate workshops, drop‑in services, and other student support initiatives, collaborating with colleagues and campus partners.

Key Responsibilities

• Creates, implements, coordinates, and monitors treatment plans to assist students in meeting wellness goals.
• Documents all cases and accurately maintains records of cases discussed.
• Serves as primary resource and referral source for students dealing with a crisis and/or mental health issues.
• Prepares reports based on documented data as needed.
• Assesses needs of students and provides or recommends interdisciplinary care.

Required Qualifications

• Minimum 1 year of experience supporting undergraduate students or other young adults to achieve academic or holistic success (including graduate assistantships or practicums).
• Minimum 1 year of experience collaborating with multiple stakeholders or partners, especially in support of a student or other young adult’s wellbeing and/or success (including graduate assistantships or practicums).

Preferred Qualifications

• Experience in consulting, referring, and interventions.
• Experience developing initiatives to support students who are struggling academically.
• Creativity and resourcefulness in designing initiatives to support student thriving.
• Demonstrated initiative in managing projects, caseloads, or programs.

Education

• Bachelor’s Degree – Required
• Master’s Degree – Preferred

Compensation

The minimum salary for the position is $54,000. Actual starting salary will be based on experience and qualifications.

Benefits

Benefits include generous vacation, holidays, and paid time off; competitive insurances and savings accounts; and retirement benefits. More information is available at https://hr.wisc.edu/benefits/.

How to Apply

Click the “Apply” button to start the application process. You will be prompted to upload a resume and a letter of qualification detailing your training and experience related to the required and preferred qualifications.

Contact Information

Se Ann Yang – se.yang@wisc.edu – 608‑263‑2975 – Relay Access (WTRS): 7‑1‑1.