Student Success Coach

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia.

Job Summary

Provides guidance and counsels students on an individual or group basis regarding personal, social, academic, educational and career concerns. Connects students with appropriate campus resources to address their individual needs and concerns. Assists with program-specific workshops, events, and academic support initiatives. Serves on various program, department, college and/or university committees as required.

Responsibilities

• Facilitates and conducts required student coaching in assigned area and completes coaching reports for each student meeting
• Counsels, provides guidance, and connects students with appropriate campus resources to assist with questions, challenges, issues and/or concerns
• Aids students in defining academic, personal, and career goals; supports students with building life skills; encourages co-curricular and/or extracurricular involvement; and facilitates leadership development
• Researches and follows up on student concerns to ensure concerns have been addressed or resolved; provides crisis intervention as necessary
• Aid in the development of customized student success programming
• Conducts workshops and academic success events for students
• Maintains monitoring of student progression towards degree completion and graduation
• Utilizes university systems to initiate/manage student campaigns, sends notifications, reviews pertinent student data, and examines file notes
• Aids in tracking and analyzing key metrics to assess the impact of graduation coaching
• Serves on program, department, college and/or university committees as assigned

Required Qualifications

• Education: Bachelor's degree from an accredited institution of higher education in related field
• Experience: One (1) year of related work experience

Preferred Qualifications

• Additional Preferred Qualifications: Working knowledge of Banner (Ellucian) and EAB Navigate preferred
• PREFERRED EDUCATIONAL QUALIFICATIONS: An advanced degree from an accredited institution of higher education in a related field

Proposed Salary

The budgeted salary range for this role is $46,000-$51,000 annually. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more!

Abilities

• Knowledge: Knowledgeable in high impact practices, trends in advising, and general education requirements for degree programs
• Skills: Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Proficiency: Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
• Attention to Detail: Strong attention to detail and follow up skills
• Customer Service: Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% - 24% of the time.
• This position does not require security clearance.