Student Services Coordinator

Responsibilities

• Post account adjustments (calculate drop adjustments according to policy)
• Process payments and provide billing customer service
• Assist students with account inquiries
• Upload financial contracts and Radius applications
• Maintain business office fax, business office email, and Google texting for all students
• Enter student ACH information
• Assist students with completing the FAFSA, MPN, and Loan Entrance Counseling
• Provide financial aid customer service and assist with federal aid and scholarship inquiries
• Serve as the primary contact for all student phone calls and walk-ins
• Process student disbursement letters and exit counseling
• Perform related duties as required or directed

Requirements

• Technical School Business/Accounting Certificate, High School Diploma (GED/HiSET), or related on-the-job experience
• Computer skills, basic math, knowledge of spreadsheets, bookkeeping software, and customer service experience

Qualifications

• Bachelor’s Degree in Accounting or equivalent preferred
• 2 years’ experience in accounting and/or bookkeeping

Physical Requirements

Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job.

Environmental Conditions

Work is performed under basically normal working conditions as in a standard office environment.