Student Services Coordinator (63586)

Responsibilities

• Manage daily operations of the Welcome Center and front desk, serving as the first point of contact for students, visitors, and staff, answering incoming calls and handling walk-ins.
• Maintain organized systems for communication, scheduling, and campus coordination.
• Create and post social media posts for the campus.
• Manage and proctor the national certification exams every Friday and one Saturday of the month.
• Manage and support all student licensure requirements including hosting weekly licensure information workshops.
• Complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures.
• Plan and conduct new student orientation sessions.
• Ensure students understand program expectations, policies, and campus resources and verify completion of all required onboarding documentation.
• Plan and execute all campus events including but not limited to graduation, recognition, and other engagement activities.
• Develop and maintain an annual events calendar.
• Facilitating and coordinating students’ access to on-campus tutoring, open labs and other learning resources.
• Manage campus uniforms, books and classroom supplies inventory orders and reconciliation.
• Provide basic communication to students regarding payment reminders and inquiries.
• Aid in the collection of student payments or registration fees.
• Provide general support and guidance, referring students to appropriate resources.

Qualifications

• 1–3 years of experience in student services, administration, or customer service.
• Above-average user skills in Microsoft Office and social media.
• Experience with event coordination and/or student support preferred.
• High school diploma required; some college preferred.
• Excellent interpersonal skills.
• Excellent communication skills, oral and written.
• Excellent problem resolution skills.
• Event coordination and planning skills.
• Ability to work with a diverse group of colleagues and students.
• Strong team player.