Student Services Coordinator (63497)

Essential Day-to-day Job Responsibilities

• Complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures
• Assisting Associate Director of Student Affairs with the implementation of first hour first call retention strategy to increase lab attendance
• Assisting the Associate Director of Student Affairs with preparation, facilitation, and execution of College Prep Day, Start Day, and 14 day new student retention
• Weekly monitoring of first module success rate
• Creating, organizing and scheduling student activity calendar to include: College Prep Day, Start Day/Gateway to Success, student activities such as student appreciation day, student awards ceremony, student cross over ceremony etc.
• As applicable, working closely with the ECPP vendor’s facilitator/proctor to follow up on ECPP students’ attendance and participation in the adult education and vocational programs
• Facilitating and coordinating students’ access to on-campus tutoring and other learning resources
• Creating and updating student resource database with the information on community resources for housing, child care, transportation, healthcare, etc.
• Creating, facilitating, and monitoring a campus community-moderated classifieds and forum boards for students to exchange information regarding resources offered and resources needed (e.g. carpooling, childcare exchange, etc.)
• Other duties as assigned

Essential Skills And Experience

• Teaching, advising, coaching, counseling or related experience
• High school diploma required; some college preferred
• Excellent interpersonal skills
• Excellent communication skills, oral and written
• Excellent problem resolution skills
• Resourceful and innovative in finding useful information
• Above average user skills in information technology and social media (e.g. student database, social media, online educational resources)
• Ability to work with a diverse group of colleagues and students
• Strong team player