Student Records Coordinator

Overview Pay range: $20.00 - 23.00 an hour The Student Records Specialist is responsible for maintaining accurate and complete academic records in compliance with institutional policy, accreditation standards, and state and federal regulations. This role supports registration, transcript processing, and record updates while ensuring the security and confidentiality of sensitive student data. The Student Records Specialist provides guidance to students, faculty, and staff regarding records-related policies and procedures and serves as a resource for the student information system. This position requires exceptional attention to detail, a strong commitment to accuracy, and the ability to work in a fast-paced environment with multiple deadlines. What We Offer: - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities Maintain and update student academic records in compliance with institutional, state, and federal standardsProcess transcripts, program changes, withdrawals, advisor reassignments, and other record adjustments in the student information systemReview, scan, and index official documents into the student record system, ensuring accuracy and completenessRespond to inquiries from students, faculty, and staff regarding records, transcripts, and policies through in-person, phone, and electronic communicationsPrepare, review, and distribute reports related to student enrollment, transcripts, and records managementProvide guidance to stakeholders on academic policies, registration procedures, and recordkeeping requirementsEnsure compliance with privacy laws including FERPA when managing and releasing student informationCollaborate with admissions, financial aid, and registrar staff to support records and registration functionsParticipate in process improvement efforts and assist with training new team members on records management proceduresOther duties as assigned Quaifications Education / Experience High school diploma or GED (required); Associate degree (preferred)Minimum two (2) years of experience in student records, registrar services, or related administrative function (required)Experience with student information systems and imaging software (preferred)Customer service experience in an educational or administrative setting (preferred) Skills Strong attention to detail and accuracy in maintaining student recordsAbility to interpret and apply academic policies and regulatory requirements including FERPAProficiency with databases, imaging systems, and office software applications (e.g., Microsoft Office Suite)Strong organizational and time management skills to meet multiple deadlinesEffective written and verbal communication skills to interact with diverse stakeholdersAbility to analyze data and identify discrepancies in records Abilities Able and willing to:Communicate, think, learn, and reasonUse computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasksSafely ambulate and/or maneuver when on-site at Company locationsDemonstrate and utilize active listening, inductive reasoning, information ordering and category flexibilityAbility to use good judgment, problem-solving and decision-making skillsAbility to maintain confidentiality and manage sensitive information with discretionAbility to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneouslyAbility to gain, understand and apply information and data as it relates essential functions of the positionAbility to foster long-term relationships with stakeholders Work Environment Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. This position is eligible for a remote, hybrid, on campus or an on site work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.