Student Records and Outreach Coordinator

Essential Duties and Responsibilities

• Registration Processing: Enter course credit value changes; answer student, faculty, and staff registration questions.
• Graduation Processing: Manage Intent to Graduate dates and applications to graduate; update student coding in the SIS to graduation status; send list of graduating students to key offices; order diplomas and certificates; manage diploma and certificate re-issues and orders; manage Paradigm relationship; process and track bar certifications.
• Manage Grade Processes: Distribute grade deadlines and instructions to all faculty and adjuncts; assist faculty with online grade submission and process all grade changes; ensure compliance with mandatory requirements; enter incomplete grades into SIS; communicate grade policies to students; process CALI awards and notify students; notify students of placement on Dean's List.
• Maintain Student Records: Manage internet submissions; maintain student files in accordance with records retention policy.
• Records Request: Coordinate and process transcript requests; process letters of good standing; process enrollment and degree verification requests; fulfill requests for copies of law school applications.
• Communications: Update My Academics portlet in the student portal as necessary; develop forms as necessary; manage all outbound email communications to faculty, staff and students; manage changes to the Academic Catalog.
• Teamwork and Cross Training: Foster a collaborative, cross-trained team; promote shared goals and open communication; take on other duties as assigned (e.g., new projects and team projects).

Knowledge, Skills and Abilities

• Strong communication and interpersonal skills, including the ability to work effectively with a wide variety of people.
• Good organizational skills and attention to detail.
• Demonstrated creative problem-solving skills.
• Accuracy.
• Demonstrated ability to work with confidentiality and discretion.
• Ability to handle multiple tasks with frequent interruptions.

Minimum Qualifications

• Bachelor's Degree or 3-5 years of experience in an administrative office setting.

Preferred Qualifications

• Experience in an administrative office setting in higher education.
• Bachelor's Degree.
• 3-5 years managing records in a Student Information System.
• Fluent using Microsoft Office and other technologies.

Pay

The anticipated pay range for this position is $23–$26 per hour, depending on qualifications and experience.

Benefits

• Health insurance
• Dental insurance
• Life/AD&D insurance (MHSL pays for)
• Optional Life Insurance
• Disability Benefits (MHSL pays for)
• Generous Holidays and Winter Break
• 403(b) Retirement plan (Generous MHSL match)
• Employee Assistance Program (EAP)
• Competitive compensation package