Student Outcomes Coordinator

About the role

The opportunity is for a Student Outcomes Coordinator on UHP's Next Command team. This is a full-time, fully on-site position split between our campus in Gentry, AR and our corporate office in Bentonville, AR.

Responsibilities

• Conduct Career Compass and outcomes conversations to understand each student's experience, goals, career interests, location preferences, and potential employer fit.
• Lead 1:1 career sessions focused on job targeting, resume and LinkedIn positioning, interview preparation, networking, and career navigation.
• Build and maintain Student Profiles that help connect students with relevant UHP employer partners.
• Deliver career-readiness sessions on recruiting, interviewing, LinkedIn, networking, and navigating the civilian hiring process.
• Own the active job-search process for assigned students through placement.
• Track applications, interviews, employer conversations, offers, compensation discussions, and barriers to employment.
• Prepare students for employer interviews and help them navigate opportunities as they progress.
• Coordinate interviews and placement activity with the Director of Next Command and UHP employer partners.
• Proactively engage students who are stalled or struggling and help develop a path forward.
• Ensure required placement and self-attestation documentation is completed accurately.
• Maintain consistent contact with graduates who are still seeking employment and continue providing support through placement.
• Conduct scheduled post-placement follow-ups to understand employment status, retention, role alignment, and overall career progress.
• Capture student and employer feedback that can help UHP strengthen its programs and career preparation.
• Support UHP SkillBridge Fellows and other veteran-transition initiatives through recurring career and placement touchpoints.
• Manage multiple overlapping cohorts and student timelines without allowing required follow-ups to fall through the cracks.
• Partner closely with the Director of Next Command and teams across UHP to connect student preparation with employer needs and long-term career outcomes.

Requirements

• 2+ years of experience in career services, workforce development, recruiting, talent acquisition, case management, student services, veteran transition, or a similar relationship-driven role.
• Exceptional organization and the ability to manage multiple people, priorities, deadlines, and follow-ups simultaneously.
• Strong communication skills and the ability to quickly build trust.
• Confidence conducting structured conversations in person, by phone, video, and email.
• Strong follow-through and personal accountability.
• Comfort coaching individuals and presenting career-readiness information to groups.
• Disciplined documentation and recordkeeping habits.
• The ability to encourage and support people while also holding them accountable for taking action.
• Genuine respect for and commitment to veterans and transitioning service members.

Qualifications

• Experience with CRM, case-management, or workforce systems; HubSpot experience is a plus.
• Familiarity with SkillBridge, VA education benefits, military transition programs, or veteran hiring initiatives.
• Recruiting, employer-partnership, or workforce-development experience.
• Experience in postsecondary education, workforce training, skilled trades, or human performance.

Skills

• Exceptional organizational and project management skills.
• Strong communication and interpersonal skills.
• Ability to build and maintain strong relationships with students and employers.
• Proficiency in CRM, case-management, or workforce systems.
• Experience with military transition programs or veteran hiring initiatives.
• Ability to conduct structured conversations and provide career readiness information.
• Ability to manage multiple overlapping student timelines and follow-ups.

Benefits

• Competitive compensation package.
• 401(k).
• Health, dental, and vision insurance.
• Paid time off.
• Professional development support.
• Access to UHP performance and recovery facilities.

Pay

Competitive compensation package.

Schedule

This is a full-time, fully on-site position split between our campus in Gentry, AR and our corporate office in Bentonville, AR. Regular, in-person interaction with students is central to the role. The position primarily operates during standard business hours, with schedule flexibility required based on cohort schedules, student needs, employer activities, and occasional campus events.

Application Instructions

Veterans, transitioning service members, and military spouses are strongly encouraged to apply.