Student Intern – Facilities Operations

About the role

The Boston Medical Center is seeking an Engineering/Facilities Intern currently pursuing a BS in Facilities or Mechanical Engineering. Under the supervision of the Facilities Operations Department, the intern will assist in current Operations & Construction projects, update CAD-based floor plans, and help build the Preventative Maintenance Program for the 20+ buildings on the medical campus.

Responsibilities

• Provides support and input from both a technology perspective and an MEP operations perspective for the ongoing operations of the BAS/DDC for the Medical Center Campus.
• Assists in troubleshooting the BAS with Control Center staff and management.
• Assists management to perform audits of the BAS on a routine basis to assure that sequences of operations and alarms are not overridden or inappropriately modified.
• Assists the development and expansion of the CMMS for all campus facilities.
• Assists to ensure an accurate inventory of all facilities equipment and equipment OEM manuals and drawings.
• Provides technical support for the CMMS and coordinates external support and programming for the expansion and maintenance of the system.
• Supports, as assigned, the maintenance of the facilities central database of blueprints, operating and maintenance manuals, CAD files, specifications, and other critical historical building data.
• Provides feedback to management team to identify the use of technology to improve operations, efficiency, and customer service throughout the Support Services division.
• Establishes internship goals in collaboration with peers and other manager/supervisor.
• Periodically audits the operation of the BAS/DDC to assure proper operation and maximum energy efficiency of associated mechanical equipment.
• Periodically audits the effectiveness of the CMMS regarding both utilization and reduction of equipment failures and unscheduled downtime.
• Responsible for measurement of quality of the supported systems and the reporting of same.
• Provides training and support to the Support Services division on the CMMS, BAS, and other systems.
• Works with Manager who manages contracted service personnel, programmers, consultants, or contractors required for the maintenance, repair, or expansion of the BAS/DDC, CMMS, or other Support Services technology solutions.
• Familiarizes the use of technology throughout the Support Services division for improved productivity, streamlined workflow processes, and superior customer service.
• Develops and implements processes to ensure the accurate gathering and input of data into the CMMS, facilities document management, and space management databases.
• Monitors productivity and performance to identify and evaluate program/department strengths and training opportunities in relation to the effective use of the BAS/DDC and CMMS programs.
• Assists with the preparation of budgets pertaining to the implementation, maintenance, and expansion of technology solutions within the Support Services division.
• Assists the Facilities Operations Manager to develop plans and budgets for replacement of maintenance equipment and shop tools.
• Assists the Facilities Operations Manager to develop return on investment support for new technology initiatives and software programs.
• Constantly strives to provide timely and consistent high-quality patient-focused care.
• Consistently demonstrates respect for patients, visitors, members of the community, tenants, employees, students, and staff.
• Collaborates with other staff members with the common goal of exceeding the expectations of patients and other customers by providing the highest quality of customer service and hospitality.
• Seeks new ideas, expands knowledge base, is innovative and aware of changes in the healthcare industry with the goal of constantly improving customer service and the environment it is provided in.
• Manages constant changes in the workplace and provides more efficient service delivery through employee cross-training and the consolidation of functions.
• Demonstrates and fosters the values of loyalty, honesty, and integrity within the Department.
• Ensures all job duties are performed in accordance with all accepted and standard safety procedures to maintain a safe and comfortable environment for patients, visitors, tenants, employees, vendors, staff, and students.
• Stays up to date with all current regulations regarding working in an active hospital environment.
• Responsible for ensuring all standard Hospital safety regulations as well as those of all regulatory authorities having jurisdiction are followed.
• Ensures safe and clean working environments to eliminate accidents and abide by Boston Medical Center and departmental policy and procedures.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights.
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department’s and the hospital’s goals.
• Follows established hospital infection control and safety procedures; develops competencies as related to position.
• Performs all other duties as needed.

Requirements

• High school diploma or GED required.
• Bachelor’s degree in Engineering or related discipline preferred.
• Currently pursuing a BS in Facilities or Mechanical Engineering.
• Proof of enrollment and letter of recommendation required for selected candidate.

Skills

• Comprehensive knowledge of buildings and equipment.
• Ability to foresee problems, implement solutions, and complete ordinary repairs in a timely manner.
• Ability to understand and analyze complex technical documents, blueprints, contracts, specifications, energy reports, and charts of accounts.
• Full understanding of purchasing and negotiating functions, and ability to create and analyze complex documents.
• High level of analytical ability due to complexity of problems encountered.
• Effective Business English skills with ability to communicate professionally with a wide variety of people at different organizational levels.
• Proficient with standard Microsoft programs (MS Word, Excel, PowerPoint, Outlook) and web browsers.
• Ability to follow and give oral and written instructions in English and ability to read, comprehend, and work from plans and blueprints.
• Highly organized with ability to maintain proper productivity and workflow for multiple projects.
• Team player able to maintain cooperative working relationships.
• Demonstrated sensitivity to and respect for a diverse population.
• Ability to perform physical activities such as lifting equipment (up to 50 lbs. unassisted), bending, standing, climbing, or walking.
• Ability to safely use manual tools and power equipment common in the trade.
• Ability to safely handle hazardous materials.
• Experience in medical/hospital setting preferred.
• Experience with research setting, particularly BL-2 & BL-3 lab environments, preferred.
• Knowledge of applicable codes and regulations related to facilities, residential facilities in a hospital setting, and building system operations.

Pay

40 hours per week at $17 per hour.

Schedule

Full Time.

Benefits

• Medical, dental, vision, and pharmacy benefits
• Discretionary annual bonuses and merit increases
• Flexible Spending Accounts
• 403(b) savings matches
• Paid time off
• Career advancement opportunities
• Resources to support employee and family well-being