Student Information System and Operations Specialist

About the role

Reporting to the Registrar, the Student Information System and Operations Specialist supports the Registrar’s Office with the execution, auditing, planning, process review, and the evaluation of all aspects related to initiating and completing functions for the Registrar’s Office. This position will also assist with the maintenance, monitoring, and improvement of the SIS (Jenzabar) functions. This is an on-campus position.

Responsibilities

• Perform general office duties to include but not limited to data entry, assisting students during registration, greeting visitors, answering phones, etc.
• Serve as an administrator for the Jenzabar SIS, managing system configurations, maintenance, optimization, and ongoing enhancements in support of registrar operations.
• Maintain Jenzabar functionality including reports, rules, permissions, and automations.
• Lead the continuous assessment and optimization of Jenzabar functionality by researching new futures, best practices, and system enhancements to maximize platform capabilities.
• Monitor, troubleshoot, and resolve complex system, integration, and data issues across Jenzabar.
• Establish and maintain Registrar standards through regular auditing, ensuring accuracy, and reconciliation of registration, graduation, and enrollment data.
• Collaborate with Information Technology, Applications Development, Institutional Research, Student Financial Services, and Admissions on system enhancements, integrations, and strategic initiatives.
• Develop documentation, standard operating procedures, and training materials for Jenzabar users across the Registrar team.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree.
• Minimum of 2 years of experience in Higher Education, Registrar, or Jenzabar data operations preferred.
• Demonstrated experience managing data, processes, and systems in a complex, collaborative environment.
• Must be authorized to work in the United States; MSMC does not sponsor employment visas at this time.

Skills

• Strong analytical and problem-solving skills with high attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong written, verbal, and interpersonal communication skills.
• Ability to train team members on SIS functions and proper use.
• Ability to collaborate effectively across departments and functional areas.
• Proficiency with Microsoft Excel and Word.
• Accurate and efficient data input skills with an eye for detail.
• Comfortable learning and adapting to new technologies and software.
• Experience working in a highly collaborative diverse environment with the ability to maintain confidentiality of data.
• Maintain a broad knowledge base about the College, its programs, and opportunities.

Benefits

• Medical
• Dental
• Vision
• 403(b) Retirement Plan (Pre-Tax & Roth Options)
• 403(b) Employer Match
• Generous Paid Time Off
• Paid