Student Financial Service Advisor

Job Summary

Essential Duties and Responsibilities

• Adheres to all Company policies and procedures, and operates within state and federal statutes and regulations and within standards of accreditation at all times.
• Assists students with questions when applying for financial aid and provides information about financing options to fund their education.
• Asks questions of students to determine what types/amounts of financial aid, if any, they may be eligible to receive.
• Responds to students’ requests for help with financial aid information and to their related questions.
• Aids students with the preparation and completion of financial aid applications when needed.
• Follows up with students to help ensure the timely completion of applications and filings and any required documentation in support of those applications.
• Reviews Estimated Award Letters with students.
• Aids with the final submission or packaging of students for financial assistance each academic term.

Job Requirements

• Education: At least a high school diploma (associate degree Preferred)
• Experience: A minimum of two (2) years of federal student financial aid experience (Global Service experience a plus)
• Experience in customer service preferred.
• Demonstrated proficiency in MS Office (Word, Excel, and PowerPoint).
• Experience with Learning Management System (LMS) student software a plus.