Student Financial Aid Officer (On-Site)

About the Role

Students don’t just need a financial aid form processed. They need someone who can untangle the knot, ask the right questions, and confidently say, ‘Here’s how we make this work.’ If you thrive on solving financial puzzles, care deeply about removing barriers to an education, and can hold firm numbers and human empathy in the same conversation, this is your role. This position involves high-volume data entry and compliance within our medical career-focused college, located in Seattle, WA. Work modality is on-site, Monday through Friday, with a hiring range of $24.96 to $29.96 per hour. Don't forget to ask about the benefits of employee ownership during your interview! Yes, you would be an employee-owner!

Responsibilities

• Interpret and apply Title IV, state, and institutional aid rules to maximize student access while maintaining full compliance.
• Interview prospective students to determine needs assessment and financial aid eligibility.
• Determine financial aid eligibility for second- and third-year students.
• Assist students with financial aid questions.
• Maintain student files to ensure proper financial aid documentation.
• Assist students in completing financial aid forms as required.
• Counsel veteran students and ensure compliance with the Department of Veterans Affairs and State Approving Agency guidelines.
• Coordinate and arrange for required student signatures.
• Contact former students who have an outstanding balance to establish a private pay repayment plan.
• Coordinate and arrange for proof of eligible non-citizenship status, paid-in-full documentation, and default/Pell overpayment documentation.
• Document data into the computer for institutional financials for eligible students.
• Set up payment plans for students, including private-pay students across all programs.
• Track ISIRs for all current and future students.
• Complete verification on all selected ISIRs.
• Enter data into the computer for the date of package release, Pell/SEOG loan funds, and loan application dates/submissions to lenders.
• Ensure student files are complete, including proof of agency funding.
• Complete any agency needs analysis forms and submit them to the agency.
• Audit each future start packaged file to ensure all awards/financial aid forms are in the file and the proper audit form is included.
• Notify Admissions staff of no-shows for Financial Aid appointments.
• Reschedule appointments regarding future students.

Preferred Knowledge & Skills

• Title IV Programs: Pell Grant, SEOG, Direct Subsidized/Unsubsidized Loans, PLUS Loans
• Systems: COD (Common Origination and Disbursement), NSLDS (National Student Loan Data System), FAA Access
• ISIR Management: Tracking, resolving C-Codes, verification, and professional judgment
• VA Benefits: Chapter 33 (Post-9/11 GI Bill), Chapter 31 (VR&E), and VA Once certification
• Compliance: R2T4 (Return of Title IV Funds), SAP (Satisfactory Academic Progress), 90/10 Rule
• Student Accounts: Private pay repayment plans, accounts receivable, and collections

Benefits

• Medical (PPO & 2 HDHPs with HSAs)
• Dental & Vision
• Short & Long-term Disability
• Basic Life Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off (PTO), Sick Leave & Holidays
• Tuition Reimbursement
• Health & Wellness Program