Student Experience Advisor (remote from USA)

What You Will Do

• Act as the main liaison for designated markets, representing Educatius with professionalism and cultural awareness.
• Support students and partners through the pre-arrival enrollment process with clear, timely communication.
• Collaborate with students, host families, schools, and agents to resolve concerns and ensure program success.
• Advocate for student well-being, providing personalized support for their academic and cultural experience.
• Prepare professional documentation, including support plans and status updates, for student case management.
• Aid partners with invoicing, payments, and program inquiries.
• Train overseas partners on our online application system and processes.
• Contribute to revenue initiatives, such as re-enrollment campaigns and program extensions.
• Support special projects and strategic initiatives as needed.

What You'll Bring

• Bachelor’s degree required.
• International experience (work, study, or living abroad) required.
• Fluency in English. Fluency in a second language is required, with Vietnamese strongly preferred.
• 2–4 years of experience in international education, student services, or customer-facing roles.
• Prominent client-service mindset with experience supporting diverse populations.
• Proven ability to work in cross-cultural or global settings.
• Excellent interpersonal, problem-solving, and communication skills.
• Highly organized, with the ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office; CRM system experience is a plus.
• Commitment to integrity, professionalism, and student-centered values.

What We Offer

• Make a global impact on international students’ lives.
• Work with a collaborative, culturally diverse team.
• Enjoy the flexibility of a fully remote role.
• Grow with a dynamic leader in international education.

Pay & Benefits

$42,000.00 - $50,000.00 per year
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance