Student Employee Program Specialist

About The Department

The Office of Scholarships and Financial Aid (OSFA) is charged with assuring that no qualified applicant is denied access to the university because of a lack of financial resources. The OSFA advises students and parents in the process of applying for federal, state, institutional, and private sources of funding, evaluates each applicant’s eligibility for such funding, awards funds to all eligible applicants, and authorizes disbursement of financial aid awards to the University Cashier’s Office. Because many students cannot attend the university without adequate funding, the OSFA plays a critical role in the recruitment and retention efforts of the university. Beyond assisting prospective and enrolled students at the university, OSFA staff also provide outreach to the community by conducting financial aid workshops for high schools, middle schools, and other groups interested in learning more about financial aid opportunities for postsecondary education.

Responsibilities

• Administer Student Employment Programs: Coordinate the university’s federal work-study and non-federal student employment programs, ensuring compliance with applicable regulations, policies, and procedures.
• Support Student Employment Processes: Verify student employment eligibility, oversee employment documentation, and help ensure student employees are paid accurately and on time.
• Partner with Campus and Community Employers: Build and maintain collaborative relationships with on-campus departments and approved off-campus employers to support successful student employment experiences.
• Deliver Training and Program Support: Develop and facilitate workshops, training sessions, and guidance for student employment supervisors while serving as a resource on student employment policies and best practices.
• Enhance Programs Through Assessment: Monitor program effectiveness, prepare reports, analyze trends, and recommend improvements that strengthen student employment opportunities and support student professional development.

In addition to the core responsibilities of this role, there will be occasional opportunities to take on additional duties such as:

• Assist with student employment program expense forecasting, scholarship check deposits, and account balancing activities.
• Complete routine financial aid data processing to support accurate and timely program administration.
• Update departmental web pages and manage email communications to provide accurate information and timely support to students and campus partners.
• Perform other duties and special projects as assigned to support departmental goals and operational needs.

Requirements

• Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Valid NC Driver's License.

Preferred Qualifications

• Working knowledge of federal work-study regulations and financial aid policies.
• Familiarity with student employment, financial aid, or student services operations in a higher education environment.
• Demonstrated ability to interpret and apply federal, state, or institutional policies and procedures.
• Success in developing and delivering training, presentations, or workshops.

Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• Childcare benefits
• Wellness & Recreation Membership
• Wellness Programs

Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status.

Pay

$56,000 - $60,000

Schedule

8:00 AM to 5:00 PM, Monday to Friday

Job Location

Raleigh, NC