Student Assistant - Dental Clinic

About the role

The Student Assistant will provide administrative and clinical support for UHC’s Dental Clinic. Responsibilities include answering phones, scheduling appointments, check-in and check-out, cleaning and setting up exam rooms.

Responsibilities

• Administrative Duties:
  • Provides clerical and secretarial support to include check-in and consent process.
  • Maintains reception area for patients in distress or for long wait times and acts to resolve.
  • Schedules appointments accurately and appropriately.
  • Absorbs patient insurance information into the patient portal.
  • Offers effective telephone coverage for incoming calls to the clinic.
  • Forwards information, messages, or callers to appropriate individuals.
  • Communicates appropriate information to patients regarding their visit (preparation, expected timeframe, date, clinician, parking, etc).
  • Interacts with callers and staff in a helpful and courteous way.
• Patient Care:
  • Documents patient information clearly and accurately.
  • Recognizes abnormal findings and urgent problems and seeks appropriate assistance.
  • Always ensures patient and staff safety.
  • Completes all assignments and procedures in a safe and efficient manner with minimal supervision.
  • Respects confidentiality.

Requirements

• Classification Title: Student Assistant
• FLSA: Non-Exempt
• UGA Job Code: N/A
• FTE: .5
• Minimum Qualifications: Current UGA student, health-related major
• Relevant/Preferred Education, Experience, Licensure, Certification in Position: Prior history of employment or volunteerism in patient care, Medical Office Assistant Certification or Certified Nursing Assistant preferred, CPR Certification preferred
• Knowledge, Skills, Abilities and/or Competencies: Ability to communicate effectively, both verbally and written, computer skills including Microsoft Office Outlook and Word, demonstrate the ability to be flexible, organized, and collaborative while working well with a diverse staff in a team setting, exhibit exceptional customer service to internal and external customers
• Physical Demands: Active position including walking, standing, sitting, reaching, typing, bending, talking, listening, pushing, pulling, and lifting up to 20 pounds
• Is this a Position of Trust: Yes
• Does this position have operation, access, or control of financial resources: No
• Does this position require a P-Card: No
• Is having a P-Card an essential function of this position: No
• Is driving a requirement of this position: No
• Does this position have direct interaction or care of children under the age of 18 or direct patient care: Yes
• Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes
• Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Qualifications

• Current UGA student
• Health related major
• Prior history of employment or volunteerism in patient care
• Certified Nursing Assistant preferred
• CPR Certification preferred

Skills

• Ability to communicate effectively, both verbally and written
• Computer skills including Microsoft Office Outlook and Word
• Demonstrate the ability to be flexible, organized, and collaborative while working well with a diverse staff in a team setting
• Exhibit exceptional customer service to internal and external customers

Benefits

• Not specified

Pay

• Not specified

Schedule

• Not specified

Contact Information

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name: Kristen Epps

Recruitment Contact Email: Kristen.Epps@uga.edu

Posting Specific Questions

How did you hear about this vacant position in Student Affairs?

• Current UGA Employee
• Handshake
• HigherEd Jobs
• Indeed.com
• Inside Higher Ed
• Insight Into Diversity
• Professional Organization
• UGAJobs (UGA's Job Board)
• Other (please provide)