Student Aide – Academic Center (Student Employee)

Department: Academic Center • Contact: Student Employment - studentemployment@carrollcc.edu

Pay

$15.00 per hour

Responsibilities

• Greet students and visitors.
• Staff reception desk, maintain reception area, and interact with students and visitors.
• Be friendly and courte while interacting with students and visitors.
• Provide information regarding services provided and hours of operation.
• Become familiar with tutors’ names and schedules, as well as drop-in tutor schedules.
• Assist students in registering on WCONLINE, scheduling and/or cancelling appointments.
• Become familiar with faculty and staff, job titles and responsibilities, office location and office hours and where to find information.
• Data entry into Excel, organize session notes, and mail Session Notes to instructors.
• Answer, transfer and/or redirect phone calls as necessary.
• Weekly check of supply cabinet, noting which supplies should be reordered.
• Participate in professional development trainings and area orientations when scheduled.
• Other duties as assigned by the supervisor.

Requirements

• High School Diploma
• Possess excellent phone and communication skills
• Demonstration of professionalism, enthusiasm, and strict confidentiality
• Be understanding and reassuring to make everyone comfortable when asking for help
• Listen and be genuinely interested in assisting

Qualifications

• Be computer and technologically savvy
• Proficient using Excel spreadsheets
• Able to take initiative

Schedule

Flexible schedule depending upon student’s availability and needs of Academic Center.